Administrative Coordinator To The Clinical Director

We are partnering with our client to assist with their search for an Administrative Coordinator to the Clinical Director. Our client is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders. They work to deliver the highest standards of care, advance the science of the developing brain, and empower parents, professionals, and policymakers to support children when and where they need it most.

The Administrative Coordinator will work closely with the Clinical Director and colleagues in the organization’s headquarters. The Administrative Coordinator will provide exceptional support to the Clinical Director in his clinical and administrative capacities.

Responsibilities:

• Communicate directly, and on behalf of, the Clinical Director as needed
• Prioritize emails and respond when necessary
• Other duties as assigned
• Manage the clinical and administrative calendar for the Clinical Director, ensuring efficiency of clinician time, and schedule appointments in the electronic medical record (EMR) system
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Manage high priorities and multi-task in a fast-paced work environment
• Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures
• Collect initial patient information, perform intakes, and coordinate evaluations with the appropriate clinician
• Effectively and efficiently manage a variety of administrative tasks including: an extremely active calendar; composing and preparing correspondence; arranging complex and detailed travel plans; meeting agenda and minutes; filing, faxing, copying, etc.
• Serve as the liaison for patients and their families, their point person, and support them throughout the treatment continuum. Facilitate the flow of phone and email communication between the Clinical Director and his patients and their families
• Ensure the Clinical Director is prepared for meetings and presentations
• Maintain discretion and confidentiality
• Resolve urgent, sensitive, and confidential issues with discretion and integrity, and strictly protect personal health information

Qualifications:

• Self-starter and team player able to establish and maintain working relationships
• Thorough, accurate, and conscientious about assignments
• Excellent judgment and creative problem-solving skills, including conflict resolution
• Passion for the mission
• Strong interpersonal, communication, and customer service skills
• Professional demeanor and attitude; ability to interface with families as well as senior leadership, clinicians and staff
• Ability to appropriately handle sensitive information with discretion and maintain patient confidentiality
• Exceptional written, oral communication skills
• Positive attitude, energetic, and interested in working in health care
• Advanced proficiency in Microsoft Suite – Word, Excel, PowerPoint and Outlook required; previous experience with an electronic medical record system preferred
• Bachelor’s Degree and a minimum of 2-4 years of relevant work experience

The anticipated salary range for this position is $60,000 - $65,000 annually. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.

Special Considerations:

All new hires must be vaccinated and must stay up to date with vaccines against the COVID-19 virus unless they have been granted a reasonable accommodation for religion or disability. If you are offered employment with our client, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by our client.

Our client is an equal opportunity employer and does not discriminate in employment based on race, religion (including religious dress and grooming practices), color, sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law [Vehicle Code section 12801.9]); ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age (40 and over), sexual orientation, military or veteran status, or any other basis protected by federal, state or local law or ordinance or regulation.