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Company | Paypro Corporation |
Address | , Ronkonkoma, 11779, Ny |
Employment type | |
Salary | |
Expires | 2023-07-21 |
Posted at | 11 months ago |
Paypro is looking for a motivated individual to join the Benefits Customer Service Department! The right candidate must be eager to learn and excited to join a rapidly growing, fast-paced environment.
Role and Responsibilities:
- Keep current on rates, forms, and coverage changes
- Assist with marketing new and renewal business
- Other duties as assigned.
- Participate in seminars and classes for skill and knowledge development
- Input policy information into a management system database
- Handling ongoing servicing issues such as requesting policy information, checking policies for accuracy, enrollments, terminations, COBRA, preparing ID Cards and account summaries
- Create and or configure custom employee communications, including employee summary of benefit forms, open enrollment guides, new hire guides and enrollment forms
- Run reports and Assist with preparation for client meetings
- Prepare renewal request information
- Scan all documents, correspondence, policy forms, etc. into server and attach to appropriate client file
- Qualifications and Education Requirements:
- Two (2) years’ experience in employee benefits agency or broker desired
- Demonstrate a thorough understanding of agency service operations
- Experience with ADP, Kronos, Employee Navigator
- CEBS designation
- Demonstrate a working knowledge & proficiency with MS Word, Excel OR: Any equivalent combination of experience and training which provides the required knowledge, skills and abilities
Preferred Skills:
- Ability to communicate effectively both written and verbal
- Detail-oriented
- Excellent organizational skills, including ability to prioritize and multi-task effectively
- Ability to work under pressure and meet rigorous deadlines
- Ability to configure Electronic Benefit Plans
- Ability to develop proactive working relationships with both internal and external clients
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