Assistant Jobs

We are looking for an experienced Charter Assistant to support our New York Charter team.

The Retail Charter Department is responsible for generating revenue through the sales and design of luxury charters all over the world. Working as part of a busy team, the retail charter assistant is responsible for the administrative support of the charter brokers; the responsibilities are detailed below. Working in a fast-paced sales environment the assistant learns various disciplines, including specific digital platforms in finance and marketing.

Duties

• Creating marketing lists and generate stats from mailing campaigns
• Assist with all client/general correspondence
• Monitor CRM enquiries for all brokers and assist brokers with ensuring the enquiry logs are all kept up to date
• Liaising with Central Agents and crew as and when required in preparation for charters
• Assist with yacht selections, creating presentations and proposals using a variety of software programs (for soft and hard copies)
• Assisting brokers with promoting and marketing of services through events and sponsorships
• Maintaining the brokers’ calendars
• Researching and creating cruising itineraries
• Submit/collate expenses for brokers
• Assist with the updating of third party yacht information and activity in CRM
• Creating material for client charter app
• Maintaining client data on Customer Relationship Management (CRM) system and data mining
• Assisting with basic IT support to the team
• Assist with booking of yacht visits/inspections
• Organizing and updating client folders
• Researching and ordering client gifts
• Work alongside the global retail charter assistant team on administrative tasks (i.e. website content updates, branded documents, special projects, etc.)
• Assist with travel plans for the team as required (hotels, flights, transfers)
• Preparation of weekly brokerage news
• Provide administrative support for booked charters: contract preparation as required and assist with documents needed in preparation for, during and after the completion of a charter
• Create electronic presentations for third party listed yachts
• Potential to travel for yacht shows and team conferences

Personal attributes and qualifications

Essential:

• Be fluent in English, both written and spoken
• Have a keen interest in a client focused industry
• Have personal travel experience and be willing to travel
• Be proficient in Microsoft Word, Excel, PowerPoint, Adobe Pro and Outlook
• Possess excellent written, verbal, and mathematical skills
• Have a strong attention to detail with a commitment to quality

Desirable:

• Interest in marketing & social media
• Have experience in sailing / interest in yachting
• Experience working with UHNWIs
• Understand how to use CRM

*Only candidates with legal status to work in the UScan be considered.

If you are a self-motivated, hardworking individual who enjoys the challenge of changing priorities and managing multiple tasks we would like to hear from you.

Please apply for this position via our website: https://www.burgessyachts.com/en/office-vacancies/retail-charter-assistant-new-york-2023