Account Director Jobs

Location: Anywhere within the US (The role will require travel)

Contract Type: Permanent

Reporting Line: Commercial Director

Role summary:

We seek an Account Director with a specialized set of skills. For this role, you should be passionate about people—creating meaningful, long-lasting relationships both with your client stakeholders and with your co-workers around the globe. You should be detail-oriented and enjoy the process so much that when there isn't a process, you take pride in creating one. You should be both keenly independent and deeply collaborative— relish working without oversight, but communicate early and often with your project teams.

As an Account Director, you’ll be responsible for both Sales and Delivery across a number of existing clients. You will need to develop a comprehensive understanding of both your client’s DNA and the services we offer in order to successfully guide them through developing their programs and courses. You will be responsible for successful delivery and implementation and should be capable of dropping into the detail as required. Success will be measured by profitability, sales, and client satisfaction.

You should be excited by the opportunity to travel, sometimes for extended periods. Accommodation, travel, and other expenses will be covered.

To do:

Managing key client accounts:

• Partner with a portfolio of global clients and grow your account portfolio
• Grow existing client accounts building on current work to become a trusted advisor and natural partner for future work
• Prepare regular reports on account status and manage project budgets

Support business development:

• Support the New Business team in closing out specific opportunities
• Represent Construct at conferences, events or other marketing opportunities
• Study competition to find new ways to attract and retain clients

Leadership:

• Provide constructive leadership and management across your office and project management teams.
• Work with the management team on strategic projects and improvement initiatives
• Oversight, coordination, and supervision of various delivery teams around the world to ensure projects are completed on time and on budget

Project management:

• Present regular reports on client accounts to the management team
• Develop tools in excel or other programs to collect, analyze, and report on project status, budgeting, and costing
• Compile, analyze, and report data to understand changes to the market as a result of digitalization and act on this understanding
• Drive improvement in delivery effectiveness and efficiency within your teams and ensure this is shared globally as required

Requirements

You have / are:

• Ability to driving continuous improvement in the quality of products and service
• Relevant tertiary qualification
• Knowledge of economic and accounting principles, analysis and reporting of financial data, and extensive ability regarding reporting, analysis, and presentation
• Previous exposure to Learning Design and supporting Technologies, or an enthusiasm to learn
• Knowledge of principles and methods for curriculum and training design, teaching and instruction, and measurement of effects
• Motivated and driven
• Outcome-orientated with developed stakeholder management and planning skills
• Experience in autonomous decision making and problem-solving.
• Strong sense of commercial acumen
• 5+ years in the education industry with a sales background and an understanding of the global context of education delivery
• Ability to work on multiple projects at a time

Benefits

These are some of the perks you can expect when you join the team:

• Fun events organized by the Construct Social Committee
• Paid maternity and paternity leave benefits in line with Construct Policy
• Flexible working hours
• Healthcare allowance
• Learning and development opportunities within a global team

About Construct Education

Construct is a strategic learning solutions and instructional design partner to many of the world’s leading universities and organizations. Our flexible fee-for-service model enables us to deliver on our partner's vision providing world-class expertise and exceptional value.

Our mission at Construct is to unlock opportunity through transformative learning experiences. To make this a reality, we design and deliver tailored and engaging digital learning experiences on behalf of our partners - this includes higher education and K-12 institutions, business, governments, and non-profit organizations. Our diverse, global teams bring extensive learning and platform expertise resulting in progressive instructional design, digital content production, project management, and education consulting services.

Connect with us at www.constructeducation.com or on LinkedIn, Twitter, and Instagram.

Construct is a strategic learning solutions and instructional design partner. Our flexible fee-for-service model enables us to deliver on our partner's vision providing world-class expertise and exceptional value.

Our mission at Construct is to unlock opportunity through transformative learning experiences. To make this a reality, we design and deliver tailored and engaging digital learning experiences for higher education and K-12 institutions, governments, and organizations.