Register
Recruit Create CV

Senior IT Support Technician Jobs in San Mateo, California

It Support Technician Jobs
By Insight Global At San Francisco Bay Area, United States
Knowledgeable with access management, software troubleshooting, Mac OS and Windows troubleshooting, TCP/IP, VLANS, DNS, DHCP, SSL, VPN, etc
Experience working in a fully remote setting
Familiarity with MDM, endpoint protection, Identity & access management, content management and other SaaS Ops tools
3-5 years of experience in a technical support or customer service environment supporting Mac OS (95%), Windows(5%) and Linux exposure
Experience with basic technical support with Mac OS, Windows, Chrome, Gsuite, Slack, headsets, and Zoom
Experience supporting a high volume ticket queue – must have experience with Active Directory
Senior It Support Technician, Executive Support
By SoFi At San Francisco, CA, United States
Experience with system administration, user account management, and security practices.
Associates degree in computer science, information technology, or a related field (or equivalent experience).
6-8 years of experience in technical support in a large scale company.
Proven experience supporting executive-level members of the organization.
Strong technical knowledge of computer hardware, software, networking, and mobile devices.
Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
It Support Technician Jobs
By Tailored Technology Services Inc. At Irvine, CA, United States
Compensation: Based on the level of experience and skill
Providing remote and onsite support to customers in the Orange County, CA area
Skilled at troubleshooting and fixing computer problems
Great communicator, good customer service skills
Fast learner, advanced ability to absorb and retain knowledge of new technologies
Troubleshooting general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc.
It Support Technician Jobs
By Jobot At Chatsworth, CA, United States
Support IT manager in the maintenance of hardware, software, and other systems
Strong technical skills including understanding software development principles.
Exceptional communication skills, both written and oral
Excellent teamwork and interpersonal skills
Run software backups when requested.
Participate in the development of new desktops, servers, applications, etc.
It Support Technician Jobs
By SoFi At San Francisco, CA, United States
Responsible for auditing inventory against asset management
Knowledge and understanding of Tier 1 roles and responsibilities
Identify technical trends, proactively seek solutions, and report to Management when applicable
Local project management and implementation support
Identify technical trends, proactively seek solutions, and report to Sr Management when applicable
Knowledge and functional understanding of Tier 3 roles and responsibilities
It Support Technician Jobs
By GLS US At Visalia, CA, United States
Perform time management and scheduling functions, meet deadlines, and set project priorities, including following up on such functions or projects.
ITSM/support request handling and management
Advise and help in implementation of various technologies to further the overall capabilities of the business.
Provide remote troubleshooting and resolution on hardware, application, or operating system issues.
Other duties outlined by the IT Support Manager and Technical Support Supervisors.
2 years work experience in the IT field.
Senior It Support Technician
By TMZ At Los Angeles, CA, United States
Provide onsite, phone and remote support to users
5+ years industry experience (Experience in a TV production environment is required)
Must have good communication skills
Perform daily system checks of key systems
Provide technical hardware and software support for users
Deploy and maintain workstations for all employees
Senior It Support Specialist
By Project Canary At Hayward, CA, United States
CompTIA Network+, Security+, or similar certifications or equivalent experience.
CompTIA Network+, Security+, or similar certifications or equivalent experience
Support both on-site and remote users and locations across the country.
Create and maintain documentation for both our own knowledge base as well as customer facing materials.
5+ years of experience in an IT support capacity. A wide range of disciplines is preferred.
Basic understanding of and experience with cloud infrastructures.
It Support Technician Jobs
By Apptad Inc. At Sacramento, CA, United States

Work closely with IT department teams and customers to deploy IT end point devices. Occasionally lift materials up to 20 lbs. Be able to push dolly/carts with equipment loaded. Work in busy office ...

It Support Technician Jobs
By Citizens Business Bank At , Rancho Cucamonga, 91730, Ca $21.56 - $29.11 an hour
Identify and notify management of outages, recurring technical problems and patterns of problems.
Assist with provisioning, deployment, configuration and inventory management of computer hardware and software.
Prepare management reports and pass on any feedback or suggestions to the appropriate internal team.
Provide, present and promote The Citizens Experience to all external and internal customers.
This job has no supervisory responsibilities
To perform this job successfully, an individual should have knowledge of:
It Support Technician Jobs
By Wonderful College Prep Academy At , Delano, 93215, Ca $24 an hour
A+ and/or Network+ certification or equivalent experience, preferred;
Prioritize and manage multiple support requests simultaneously;
1+ years' of experience in a technical support or helpdesk role;
Experience using an automated ticketing system;
Excellent communication and customer service skills;
Troubleshoot and resolve technical issues in a timely manner related to hardware, software, and network infrastructure;
It Support Technician Jobs
By Zurn Elkay Water Solutions At Paso Robles, CA, United States
Contribute to the knowledge management platform encouraging documentation and knowledge sharing across all of IT.
Minimum of 2+ Years of experience as a IT client support technician
Two year technical degree or equivalent relevant work experience.
Large enterprise experience a must and global support experience a plus
Ability to work independently under remote supervision.
Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
It Support Technician Jobs
By Wonderful College Prep Academy At Lost Hills, CA, United States
A+ and/or Network+ certification or equivalent experience, preferred;
Prioritize and manage multiple support requests simultaneously;
1+ years' of experience in a technical support or helpdesk role;
Experience using an automated ticketing system;
Excellent communication and customer service skills;
Troubleshoot and resolve technical issues in a timely manner related to hardware, software, and network infrastructure;
It Support Technician Jobs
By Professional Staffing Services Group Inc. At Orlando, FL, United States
Basic knowledge of Active Directory, GPO's, and Workstation management software, as it relates to users & workstations.
Deploy Applications via workstation management software.
Demonstrates effective trouble shooting and problem solving skills.
A+ Certification; Security, Network+ or MTA certification within 180 days of hire.
Principal Duties And Job Responsibilities
Licensure, Certification Or Registration Preferred
It Support Technician Jobs
By Tailored Technology Services Inc. At Nashville, TN, United States
Compensation: Based on the level of experience and skill
Providing remote to all customers and onsite support to customers in the Nashville, TN area
Skilled at troubleshooting and fixing computer problems
Great communicator, good customer service skills
Fast learner, advanced ability to absorb and retain knowledge of new technologies
Troubleshooting general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc.
It Support Technician Jobs
By Green Mountain Power At Colchester, VT, United States

Green Mountain Power is an Equal Opportunity Employer

It Support Technician Jobs
By CTD Staffing At Hunt Valley, MD, United States
"Have good communication skills when working with the end users.
Knowledge of the following software Windows 11, Cisco Anyconnect, Office 365, Bitlocker.
Support provided via desk-side and remote access through utilizing Microsoft Remote Desktop and Bomgar
Manages complex troubleshooting and software development issues as needed.
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues.
Installed, configure and troubleshoot computer hardware, operating systems, network configurations and software
It Support Technician Jobs
By Net2Source Inc. At Hebron, KY, United States
Minimum 2-3 years of experience providing IT support services required, end user support experience preferred.
Experience in factory/manufacturing environment desirable
Knowledge of TCP/IP, Windows Security (Share and NTFS permissions).
Extensive knowledge of Windows OS and related configuration.
Basic knowledge of Servers, Switches, Routers, and Data Center related HW.
Basic knowledge of Backup technologies
It Support Technician Jobs
By Carver County At Chaska, MN, United States

Under the direction of the IT Support Technician Supervisor, the IT Support Technician will provide prompt accurate Level 1 and 2 technical assistance, support, and advice to County employees. This ...

It Support Technician Jobs
By Bell Incorporated At Sioux Falls, SD, United States

Position Summary responsible for the support of all information system resources including but not limited to computers, networks, telephones, cell phones, and peripherals. As directed, support the ...

It Support Technician Jobs
By Ethos At Lafayette, LA, United States
Manage cloud-based remote access, anti-virus/intrusion prevention
Authorize updates on managed devices
Maintain, remote wipe as needed
Monitor internal device logs, test network for vulnerabilities
Maintain ticketing system to track support requests
Define groups and distribution lists, maintain membership
It Support Technician Jobs
By Ethos At Broussard, LA, United States
Manage cloud-based remote access, anti-virus/intrusion prevention
Authorize updates on managed devices
Maintain, remote wipe as needed
Monitor internal device logs, test network for vulnerabilities
Maintain ticketing system to track support requests
Define groups and distribution lists, maintain membership
It Senior Technician Jobs
By City of Cambridge, MA At , Cambridge $37.48 - $42.81 an hour
Time management skills, including the ability to set and adjust priorities in order to meet assignment deadlines.
Troubleshoot common hardware and software problems and escalate high impact issues to the Manager of Technical Support.
Create and maintain documentation in the department knowledge base.
Provide excellent customer service both internally and externally and perform job responsibilities in a professional manner.
Perform other related duties and responsibilities as assigned for the good of the department and library.
Considerable knowledge of computer systems principles and practices, including current industry best practices.
It Support Technician Jobs
By Iowa Workforce Development At Manchester, IA, United States
Excellent written and verbal communication skills
Microsoft and A+ certifications are a plus
Our Comprehensive Benefit Package Includes
Ability to take initiative on assigned projects to meet and exceed customer expectations
Earn up to 12 days per year upon initial eligibility
Earn up to 17 days per year after 2 years
It Support Technician Jobs
By SupportNinja At Austin, TX, United States
Prioritize and manage several open issues at one time
Minimum of 2 years proven work experience as a Technical Support Engineer, IT Help Desk Technician, or similar role
Minimum of 2 years hands-on experience with hardware troubleshooting and building a computer from scratch
Excellent problem-solving and communication skills
Research and identify solutions to hardware issues
Provide consultative advice on how to upgrade, customize, build computers (laptop)
It Support Technician Jobs
By Reynolds and Reynolds At , College Station, 77840
Good verbal and written communication skills
Hands on experience with PC operations, a plus
Ability to function effectively in a fast-paced environment
It Support Technician Jobs
By The Widewaters Group At East Syracuse, NY, United States
Set up new user accounts, manage access permissions, and assist with onboarding and offboarding processes.
Proven experience in providing technical support to end-users in a professional environment.
Strong knowledge of Windows and/or macOS operating systems, as well as common software applications.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar are a plus.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, mobile devices, and other technology equipment.
It Support Technician Jobs
By Yale University At , New Haven, 06511
IT Support Services - Customer Experience, IT Support Center, IT Service Desk
L34 - Local 34 (Yale Union Group)
Click here to see our Wage Ranges
Total # of hours to be worked:
Standard (M-F equal number of hours per day)
Service-minded, self-motivated and ability to work independently, in a team environment and across organizational units.
It Support Technician Jobs
By Genesee & Wyoming Inc. At Jacksonville, FL, United States
At least one year of experience performing user account management responsibilities within a Windows Active Directory–based network preferred
Provide management information and recommendations for service improvements
Submit new solutions of resolved incidents to knowledge database
At least two years of experience in a direct customer-support role
Good problem analysis and troubleshooting skills
A+ and/or Network+ certification preferred
It Support Technician Jobs
By Sinclair Broadcast Group At , Seattle, 98109 $33.65 - $38.94 an hour
Utilize excellent customer service skills and exceed customer expectations
Perform IT inventory (software and hardware), conduct IT department annual certifications and audits, perform customer support in common applications
Communicates their understanding of acceptance criteria, and business requirements
5+ years of related experience
Excellent written and verbal skills
Intermediate knowledge of Windows 10
It Support Technician Jobs
By City of St. Peters At , Saint Peters, 63376 $24.49 - $26.30 an hour

Full IT Support Technician Application Special Instructions Starting Rate: $24.49/hr. - $26.30/hr. depending on qualifications and experience.

It Support Technician Jobs
By Wayfair At , Austin, 78744, Tx
Solid understanding of Microsoft technologies - Active Directory experience, including user/computer, user profile, and Group Policy Object management
Responsibilities can vary as business needs evolve.
A high degree of technical aptitude and troubleshooting skills
Team Player, willing to share knowledge and pitch in wherever needed.
Experience in a helpdesk or other service-oriented IT role a plus
Scripting/automation experience with Powershell, SQL, VBScript, PHP, a plus

Are you an experienced IT Support Technician looking for a new challenge? We are looking for a Senior IT Support Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, setting up and maintaining computer systems, and providing technical advice and assistance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is Senior IT Support Technician Skills Required?

• Excellent problem-solving skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to prioritize tasks

What is Senior IT Support Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with Windows, Mac, and Linux operating systems
• Experience with network systems and protocols

What is Senior IT Support Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of customer service principles and practices

What is Senior IT Support Technician Experience?

• 5+ years of experience in IT support
• Experience with Windows, Mac, and Linux operating systems
• Experience with network systems and protocols
• Experience troubleshooting and diagnosing technical issues
• Experience providing customer service

What is Senior IT Support Technician Responsibilities?