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Junior It Support Engineer Jobs in New York, New York

It Support Engineer Jobs
By Alma At New York, NY, United States
Partner closely with our Security team to support SOC 2 audits and HITRUST certifications
You have 2+ years of experience in Technical Support, IT Infrastructure, and/or SaaS Operations.
You have strong experience in troubleshooting hardware and software issues in a mixed-platform environment.
Financial perks and rewards through BenefitHub
Work as part of the internal IT team to empower Alma employees through administering best-in-class hardware and software tools
Provide technical support to the Alma organization for hardware and software-related issues.
Junior It Support Specialist
By HistoWiz At New York, NY, United States
Collaborate with other IT team members to resolve complex issues and share knowledge.
At least six months of experience in a similar role.
Knowledge of Windows and MacOS operating systems.
Experience in supporting end-user applications.
Experience with Active Directory, Office 365, and Google Workspace.
Excellent problem-solving and communication skills.
Junior It Support Engineer
By OptionMetrics At , New York, Ny
CCNA level knowledge and/or experience
Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered
Have ~1 year of experience as IT support
Support local and remote end users
Have knowledge of AWS, scripting/coding is plus
Support computer and network devices installation, setup, and troubleshooting
Junior It Support Engineer
By OptionMetrics At New York, NY, United States
CCNA level knowledge and/or experience
Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered
Have :1 year of experience as IT support
Support local and remote end users
Have knowledge of AWS, scripting/coding is plus
Support computer and network devices installation, setup, and troubleshooting
It Support Engineer (Hybrid)
By IQ-EQ At , New York, 10107, Ny
Office 365 Experience including O365 / Azure / Intune Administration; User, Group and Exchange Management, including Device Enrollment and Troubleshooting.
Experience with remote desktop support tools
Experience working in a managed services environment is a plus.
3+ years of experience in an IT help desk or similar role
Strong knowledge of Windows and Mac operating systems
Experience with hardware and software troubleshooting
It Support Engineer Jobs
By Parachute Health At New York City Metropolitan Area, United States
Provide ticket-based and remote Helpdesk support for Parachute’s growing user base and environments.
Good knowledge of IT compliance for Laptops and Linux based servers
Assess and update endpoint devices with antivirus, internal software and manage update to date patches on the infrastructure
1+ years of related industry experience in a customer focused enterprise environment.
1+ years of experience in troubleshooting in a multi-user high availability environment.
1+ years of experience in Linux and Apple products, troubleshooting, and deployment
Junior It Support Technician
By Point to Point Solution, Inc At New York City Metropolitan Area, United States
• Create and maintain troubleshooting documentation for the end-user knowledge base.
• General knowledge of networking concepts
• Experience using Windows operating systems and MacOS
• Excellent writing skills for documenting workflows
Medical / Dental / Vision Insurance
• Provide timely technical support through our Freshdesk ticketing system, adhering to SLAs.
Junior It Support Specialist
By Recruits Lab (We're hiring) At Queens, NY, United States
Collaborate with other IT team members to resolve complex issues and share knowledge.
At least six months of experience in a similar role.
Knowledge of Windows and MacOS operating systems.
Experience in supporting end-user applications.
Experience with Active Directory, Office 365, and Google Workspace.
Excellent problem-solving and communication skills.
It Systems Support Engineer
By DAG Tech At New York City Metropolitan Area, United States
Contract rate ranges from $30/hr-$40/hr depending on experience and qualifications
Instill a sense of calmness and confidence in end-users while working through technical challenges.
Maintain accurate technical documentation for client systems.
Assist with technology projects, such as Microsoft Azure/O365 migrations, server upgrades, and network build-outs.
Maintain relationships with clients and end-users.
It Support Engineer Jobs
By Rochester Optical At Rochester, NY, United States
LAN certification or equivalent experience
Bachelor’s Degree or combined experience and education
Professional Customer interface and communication skills
Knowledge of Microsoft Server 2008, Office and Exchange
Troubleshoot and repair daily desktop user equipment and programs
Troubleshoot and repair LAN / WAN issues
It Support Engineer Jobs
By TECEZE At Evadale, TX, United States
Mobile device management including IOS and Android devices, enterprise encryption solutions.
Minimum of 1-3 years of IT experience.
Experience of support end-user devices in an enterprise desktop environment.
Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivirus soft
Proven analytical, troubleshooting, and problem-solving skills.
Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions.
It Support Engineer Jobs
By GSB Solutions At Buena Park, CA, United States
• IT Asset management (Desktops, laptops, mobile devices and other IT peripherals).
Field support with end user experience.
• knowledge in Microsoft 365 architecture and Office 365 environment.
• High level proficiency in Windows 7 and Windows 10
• Intermediate to high level proficiency in Apple Mac Operating systems
• IMAC process Install, Move, Add and Change.
Junior Product Support Engineer
By Seer At Rochester, MN, United States
Contributing to continuous improvement of products and processes whilst monitoring product performance and reporting customer feedback to management
Performing remote or in-person assessment of products with suspected faults
Present and demonstrate Seer product solutions to clinical staff during events and remotely
Maintain documentation of support activity, expenses and an accurate product knowledge base
1-3 years of experience in a similar role is essential
Experience with process control in compliance with standards such as ISO13485, MDR and 27001 preferred
Junior It Support Associate
By Mintel At , Chicago, 60612
Regularly create and update knowledge base articles to ensure the information is accurate and relevant
Experience: Have 0-1 year in a technical help desk environment or relevant experience
Analyze incoming service requests and assess their priority according to department policy
Thoroughly and efficiently query incoming service requests to ensure sufficient information exists
Ensure timely resolution and appropriate documentation on all service requests
Provide clear and frequent communication via the ticketing system to end-users throughout the issue resolution process
It Support Engineer I
By Vericast At , Salt Lake City $64,200 - $70,000 a year
Preferred Experience with MDT (Microsoft Deployment) / HEAT/ BigFix / AD access management / M365 and Azure
Bachelor’s degree or equivalent work experience.
3+ Years with Bachelor’s degree or 9+ years’ work experience.
General knowledge in multiple SDLC methodologies
Strong communication and facilitation skills
The Support Engineer I work in ServiceNow working with MAC and Windows and many applications that support the business. 20%
Junior It Support Engineer
By Steampunk At , Mclean, 22102
Assist with new hire orientations with new IT technology configurations, software, and remote access
Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting and configurations
Manage user groups and computer accounts in Microsoft Azure
Ability to integrate and troubleshoot technology with printers, conference room AV connections, Teams calls, remote access to Steampunk cloud systems
Experience with troubleshooting Microsoft (Office) 365 applications
Possess good communication skills and the ability work directly with Steampunk employees and contractors to troubleshoot IT issues
It Support Engineer Jobs
By MMD Services At Greater Chicago Area, United States
Familiarity with Windows server environments and administering Windows domain services (AD, permissions, GPO, patch management)
Windows & (and some Mac Desktop) support, mobile phone support, Microsoft 365 hybrid administration, and strong general computer technology skills
Strong knowledge of Windows 10
Experience building and updating hard drive images
Respond to requests for assistance and troubleshoot problems
Understanding of basic networking, DHCP, and DNS
Junior It Support Specialist
By Constellis At , Herndon, 20170
On-the-job Training, Skills Development & Certifications
Maintain Windows Workstations, build, troubleshoot, configure and manage.
Manage hardware and software inventory.
One year of Help Desk Technician or other IT Customer Support experience required.
Maintain user accounts and groups in Active Directory.
Administer and troubleshoot VPN Client.
It Support Engineer (Temporary Assignment)- San Jose, Ca
By TikTok At , San Jose $60 an hour
Owns and updates the management policy for the server center
Familiar with ADB (Android Debug Bridge), Linux commands, Android system reboot, and equipped with iOS related certifications
Prior experience with IT Help Desk is prefered
Responsible for the daily operations & maintenance of mobile and server devices in the server center and lab
Responsible for the daily operations of Linux/Mac server/Switch/Access Point
Familiar with the resemble and recovery of Windows and Mac devices
It Support Engineer Jobs
By Aldridge At San Antonio, TX, United States
Strong proficiency in end-customer communication skills, including phone, remote, and in-person meetings, with an ability to successfully probe and address concerns. 
3 - 5 years of successful Helpdesk/Desktop Support experience, including 1-2 years of tier 2 experience, preferably in MSP environment.
Advanced in-depth technical troubleshooting experience, recognizing and resolving issues in a wide range of IT environments. 
Professional IT Certifications such as MCSA or MCSE (Microsoft 365 & Azure), Cisco CCNA, CCNP, CCIE, or VMware VCP are ideal.
Prioritize and manage several open issues at one time
Document steps to achieve resolution and our knowledgebase
Junior It Specialist Jobs
By OneStream At , $45,000 - $55,000 a year
1+ years of experience in the IT Support Field with basic level knowledge and experience in the following:
End user support (Incident Management and Request Fulfillment)
Comfortable communicating with all levels of management
Provide telephone, in-person and remote online support to employees.
Upon ticket submission, provide updates, status and completion information to manager and/or users within ticketing system (ServiceNow).
Excellent written and verbal communication skills
Jr. It Support Engineer
By PersonalizationMall At , Bolingbrook, 60440 $23 - $26 an hour
Requirements and Knowledge, Skills and Abilities
Document, manage, and monitor internal assets to ensure accurate inventory records.
Associates Degree in Information Technology, Computer Science (or similar), or equivalent work experience in a Microsoft/Apple environment.
Working knowledge of networking fundamentals and MS Windows-based environments.
Ability to prioritize tasks and manage multiple projects to conclusion.
Strong interpersonal and communication skills, passion for technology and a positive attitude.
It Support Engineer I
By City of Alexandria, VA At , Alexandria $50,588 - $89,022 a year
Utilizes enterprise desktop management tools for operating system and software deployments
Documents Help Desk processes and procedures through knowledgebase articles, SharePoint postings, and in-person training;
Assists the Help Desk Manager with running and processing daily and periodic reports;
Provides first level support via telephone, chat, email, or in-person to City staff requesting assistance for software and hardware issues;
Processes, routes, and escalates IT requests quickly and accurately through the City’s ITSM portal and provides feedback for improvements;
Provides technical guidance, installs and performs repairs to hardware, software, and peripheral equipment following established procedures, correcting deficiencies with senior engineers;
It Support Engineer Jobs
By Cloudskope At , Dallas
MSP (Managed Service Provider) experience
Active Directory experience and Group Policy
Excellent people skills (you need to really have excellent people skills as you will be representing the company)
Willingness and ability to learn new skills and use new types of information
Quiet place, free from distraction to work from home
Configure new computer hardware and software (mostly Windows based).
It Support Engineer Jobs
By Vivante Health, Inc At , Remote
Track issues through the GitHub Service Management queue and ensure prompt resolution
You have experience taking IT projects from vision to reality in partnership with cross-functional teams and third-party products and consultants
You have 3-5 years experience working in a modern IT environment.
Have experience building with iPaaS/Automation/Glue tools
You are an excellent project manager, organized and methodical, taking the steps to deliver high quality work
Manage hardware and software inventory

Are you looking for an exciting opportunity to join a dynamic IT team? We are seeking a Junior IT Support Engineer to provide technical assistance to our customers and ensure their systems are running smoothly. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping to maintain our IT infrastructure. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect role for you!

Overview A Junior IT Support Engineer is responsible for providing technical assistance to customers and employees. They troubleshoot hardware and software issues, install and configure computer systems, and provide technical support to customers. Detailed Job Description A Junior IT Support Engineer is responsible for providing technical assistance to customers and employees. They troubleshoot hardware and software issues, install and configure computer systems, and provide technical support to customers. They also provide technical support to other departments, such as the sales and marketing teams. They may also be responsible for maintaining and updating computer systems, as well as providing training to users. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems
• Ability to troubleshoot hardware and software issues
• Ability to install and configure computer systems
• Ability to provide technical support to customers and employees
• Ability to provide training to users
• Ability to maintain and update computer systems
• Excellent customer service skills
• Excellent communication skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in IT support
• Knowledge of computer hardware and software
• Knowledge of network systems
• Ability to troubleshoot hardware and software issues
• Ability to install and configure computer systems
• Ability to provide technical support to customers and employees
• Ability to provide training to users
• Ability to maintain and update computer systems
• Excellent customer service skills
• Excellent communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of troubleshooting hardware and software issues
• Knowledge of installing and configuring computer systems
• Knowledge of providing technical support to customers and employees
• Knowledge of providing training to users
• Knowledge of maintaining and updating computer systems
Job Experience
• Previous experience in IT support
• Previous experience in customer service
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide technical support to customers and employees
• Provide training to users
• Maintain and update computer systems
• Respond to customer inquiries
• Monitor system performance
• Ensure security of data and access privileges