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Help Desk Specalisist Jobs in Kings, New York

Help Desk Manager | Brooklyn, Ny
By Motion Recruitment At Brooklyn, NY, United States
3+ years of hands-off management experience
Experience conducting performance reviews and handling hiring/disciplinary responsibilities
5+ years of experience in IT
HIPAA training is a bonus!
L2 Help Desk (Remote)
By DISYS At Pittsford, NY, United States
Experience supporting missioncritical systems by phone with remote login capabilities.
Integrator installation experience supporting competitive video management systems including IP cameras, DVR, and NVR systems from multiple manufacturers.
Attention to detail with excellent verbal and written communication skills (writing sample required).
Working knowledge of basic electronic devices, computers, and related software.
Familiarity or experience with troubleshooting techniques useful in diagnosing system software errors (will be tested).
Working knowledge of IP networking concepts such as the fundamental operation of TCP/IP, DHCP, routers, subnets, firewalls.
Nyeis Help Desk Consultant
By NYC DEPARTMENT OF CORRECTION At , New York, 11101, Ny $47,418 - $69,462 a year
Proof of Education according to the education requirements of the civil service title.
A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e., telephone, Cable, Mobile Phone)
Help Desk Associate Jobs
By Atlas Search At New York City Metropolitan Area, United States
Microsoft Active Directory user and group management.
Contribute to internal IT and end-user knowledge base content.
Microsoft System Center Configuration Manager (SCCM).
Collaborate with all areas of IT to deliver exceptional in-house service and support.
Prioritize both incident and service requests.
Escalate incidents and problems as necessary.
Help Desk Specialist // Nyc
By Motion Recruitment At New York, NY, United States
1+ year(s) of experience in IT Support
Experience configuring and setting up iPhones
Any experience with MacOS is a plus
Help Desk Coordinator Jobs
By AKA At New York, NY, United States
Manage tech inventory, including laptops, desktops, computer accessories, telephones, etc.
Create, update, and manager user permissions and group assignments in the Active Directory.
In-depth technical background and abilities in both Windows and Mac environments, including troubleshooting software and hardware issues.
Knowledge of VOIP phones and networking, allowing for troubleshooting of connectivity and phone-related issues.
Excellent verbal and written communication skills to interact with users of varying technical backgrounds, providing clear and concise instructions and explanations.
A competitive salary between $45,000 - $50,000, commensurate with experience.
Help Desk Administrator Jobs
By Entre Computer Services At Batavia, NY, United States
Technical acumen and experience servicing applications for end-users
Sets up PC workstations for employees
Assigns and maintains user access to network and software
Corrects data-entry errors and performs routine maintenance
Acts as a direct contact for end-users who may encounter any issues using our client's software
Uses multiple forms of communication (phone, email, etc.) in order to assist users
Help Desk Specialist Jobs
By WSN At New York City Metropolitan Area, United States
Strong technical skills and knowledge of hardware, software, and network systems
4-6 years of experience in Desktop support
The successful candidate must be a team player with strong customer service and communication skills
VPN and Citrix remote access
Application packaging experience is a plus
Strong understanding of help desk functions and technical support experience
Help Desk Engineer Jobs
By January Technologies At , New York, Ny $75,000 - $115,000 a year
Ensure that our software remains updated against the latest vulnerabilities
Experience administering and troubleshooting devices running OS X.
An interest in securing systems and you want to take that knowledge to the next level.
Experience or interest in cloud-centric technologies.
Great written and verbal communication skills.
Commuter benefits for your travel to/from the office
Help Desk Engineer Jobs
By Quontic At Queens, NY, United States
Perform special projects, and additional duties and responsibilities as required
Additional 2 years+ of progressive experience in functional area
Extensive experience with IT systems, networks, and related technologies, specifically with Office 365, MS Windows, and Active Directory
Solid knowledge of best practices in IT administration and system security
Strong analytical and problem-solving skills
Excellent interpersonal and communication skills, effective work relationships and ability to work effectively in a fast-paced team
At/ Operations Help Desk Analyst
By Apple Bank for Savings At , New York, Ny $70,000 - $85,000 a year
· 4+ years in a branch operations type role; previous retail banking experience required.
· Must have knowledge of banking regulations.
· Strong analytical and problem solving skills.
· Excellent interpersonal and communication (verbal + written) skills.
· Superior customer service and phone skills, with a focus on quality.
Apple Bank offers Medical/Dental, Vision, 401k and Tuition Reimbursement to full time employees.
Help Desk Analyst Jobs
By The Phoenix Group At New York City Metropolitan Area, United States
Escalates/delegates responsibilities and objectives for assigned tasks.
Operates with thorough knowledge of document production software and procedures within the firm.
Provides feedback to the Help Desk Team with operational needs, training requirements and systems issues.
Bachelor’s degree in Information Technology or relevant field preferred; equivalent work experience required.
Expert knowledge of native Word and other legal applications.
Working knowledge and background in Help Desk operations, Windows-based workstations, and related peripherals.
Junior Teams Administrator/Help Desk
By Tentek, Inc. At Florida, United States
Teams Conference Room (Teams Rooms) Administration experience
KACE experience is a huge, huge plus
Help Desk or User Support experience.
**REMOTE - FLORIDA RESIDENTS ONLY**
Working with users and executives
International travel is a strong possibility
Help Desk Liaison Jobs
By NYU Langone At , New York, 10016, Ny $106,230 - $123,000 a year
Previous experience with vendor governance, management & contractual operations
Knowledge and management of support venues, including self-service, chat, bots, etc.
Participate in Helpdesk contract negotiations; review& edit amendments working with the MCIT contract management team.
Ability to manage financial Helpdesk administration, including managing a multi-million dollar budget, invoices and contractual service level requirements/penalties
Initiate, manage and participate in Helpdesk and end users support projects, including automation implementation and online self-service catalog development.
Manage contractual SLAs. Run month-end reports to derive monthly contacts. Manage Helpdesk financials, invoices & service level tracking.
Help Desk Specialist Jobs
By TechJoy At Waukesha, WI, United States
Strong technical support and troubleshooting skills
Proven experience in help desk support and customer service
Excellent communication skills and attention to detail
CompTIA A+ Certification or equivalent is preferred
Expertise in desktop computers and hardware configurations
Ability to work well in a team and independently
Help Desk Manager Jobs
By Ascendo Resources At Metro Jacksonville, United States
Knowledge, Education and Skills Required:
Expected to be a team player with solid project management skills
Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities
Responsible for improving team efficiency for incident resolution and cost management initiatives
Manages, develops, and improves on-boarding and off-boarding tasks and processes to ensure positive experiences for employees
Performs other duties and responsibilities as assigned by the Director of Information Technology
Help Desk Specialist Jobs
By CompTech Computer Technologies At Columbus, Ohio Metropolitan Area, United States

Two (2) years of IT experience

One (1) year of Help Desk experience

Help Desk Specialist Jobs
By MicroFuze IT Inc At Corsicana, TX, United States
·Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users clearly.
·Strong problem-solving and analytical skills to diagnose and resolve technical issues effectively.
·Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional, etc.) will be a plus.
·Familiarity with common operating systems (Windows, macOS, etc.) and productivity software (Microsoft Office, Google Workspace, etc.).
·Basic understanding of networking concepts and protocols.
·Customer-centric approach with a commitment to delivering exceptional service and support.
Help Desk Specialist Jobs
By Duane Morris LLP At Greater Philadelphia, United States
The hours for this position will be 12:00 pm - 8:00 pm.
· Comprehensive Healthcare, Dental, Vision, and Prescription Plans
· Commuter, HSA and FSA Spending Accounts
· Short-term and Long-term Disability and Life Insurance Coverage
· 401k and Pension Plan
· 22 PTO Days, 11 paid holidays
Help Desk Manager (Dc Metro Area)
By PBG Consulting At Washington, DC, United States

Help Desk Manager Location: Hybrid, DMV area Key Responsibilities: Design, implement and operate an onsite IT Service Desk to support all sites. Manage the IT Service Desk to support 400 to 2000 ...

Help Desk Specialist - Steer Health
By Steer Health At Addison, TX, United States
Excellent organizational and time management skills
Working knowledge of help desk Healthcare softwares, SaaS databases and remote control
Utilise excellent customer service skills and exceed customers’ expectations
Preserve and grow your knowledge of help desk procedures, products and services
Proven working experience in providing Help Desk support
Bachelor's degree or equivalent work experience
Help Desk Specialist - Steer Health
By Steer Health At Dallas, TX, United States
Excellent organizational and time management skills
Working knowledge of help desk Healthcare softwares, SaaS databases and remote control
Utilise excellent customer service skills and exceed customers’ expectations
Preserve and grow your knowledge of help desk procedures, products and services
Proven working experience in providing Help Desk support
Bachelor's degree or equivalent work experience
Help Desk Specialist Jobs
By EPITEC At Greater Chicago Area, United States
Experienced with the use of ServiceNow or similar ITSM software (i.e. Remedy), specifically Incident Management and Dashboards/Reporting.
Management and facilitation of Incident reporting for Dealer eSites availability.
Additional duties as assigned by ITSM Operations management.
Requires a college or university degree, technical certification or equivalent experience.
This individual can work fully remotely supporting CST hours, Monday - Friday.
Manage Dealer eSites incidents to drive incident resolution and Mean Time to Repair (MTTR) metrics.
Help Desk Specialist (Ft)
By Optus At Jonesboro, AR, United States
Escalates complex issues or customer complaints to Tier-2, Management, or 3rd party to ensure timely resolution if needed.
Other duties or tasks as assigned by management.
Experience with Microsoft Word, Excel, and Outlook is required.
Must be a team player with a positive attitude and able to demonstrate excellent customer service skills.
Strong written and verbal communication skills are required.
Provide exceptional customer service to a variety of national account locations.
Self Help - Pirate Techs - Service Desk
By East Carolina University At ,
Preferred (Majors, Experience, GPA, etc.)
ITCS CLIENT ENGAGEMENT AND SUPPORT
Self Help - Pirate Techs - Service Desk
Student - Self-Help Campus Job
Quick Link for Direct Access
Help Desk/Certified Records Specialist
By CACI At , Ashburn, 20147
Hands on experience with incident and problem management
Device setup and management for new software system.
We offer competitive benefits and learning and development opportunities.
Requires strong communication and excellent customer service skills. Role may be considered mission critical.
Requires a High School degree or equivalent, and at least 5 years of related work experience
You Will Bring These Qualifications:
Help Desk Engineer Jobs
By City of Newport News At , Newport News, 23606 $56,612 - $66,457 a year

JOB DESCRIPTION HELP DESK ENGINEER INFORMATION TECHNOLOGY Human Resources Department 700 Town Center Drive, Suite 200 Newport News, VA 23606 NEWPORT NEWS, VA Phone: ...

Technical Help Desk (Emr/Ehr)
By System Soft Technologies At Plano, TX, United States
• Position requires strong phone skills and ability to empathic
Contract - Estimated 6+ Months
*Highly preferred some healthcare background.
• Monitor multiple inbound support channels including phone, email and incidents
• Triage, troubleshoot, resolve and escalate incidents as necessary
• Provide customer communications regarding ongoing incidents
Itt Help Desk Coordinator
By NYC Careers At , Manhattan, 10023 $59,116 - $91,768 a year
Troubleshoot and manage simple hardware, software, or network problems via phone, email or remote access.
Follow standard operating procedures and policies as directed by management.
Annotate and monitor inquiries and service requests.
Follow call and email “scripts” when handling different topics and respond with updates in a timely manner.
Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion.
Maintain accurate documentation of communication on service requests and work orders performed.
Help Desk Specialist Jobs
By Earth Resources Technology, Inc At , Suitland
Work with Network Teams and management to provide detailed reporting and updates.
Attend weekly meetings to provide feedback to Management
Provide monitoring services for Satellite Systems.
Identify alarms and alerts and respond in accordance with Government directives and procedures.
Create tickets and provide daily logs for activities processed.
Multitasking within different software platforms in a virtual environment.
Help Desk Engineer, Mid
By Booz Allen Hamilton At , Arlington, 22202 $49,800 - $102,000 a year
Experience with providing IT customer support, including software installation, hardware troubleshooting, and ticket management
4+ years of experience with working in a professional environment
If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
Ability to provide excellent interpersonal interactions with executive clients
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
Help Desk Coordinator Jobs
By City of Fort Myers, FL At , Fort Myers, 33901 $50,482 - $76,378 a year
Skill in time management and organization and prioritization.
NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.
Manage prioritization of service requests
Assign service requests to IT team based on area of responsibility, skill, and availability
Maintain knowledge base of problems and resolutions
Key resource to implementation IT service catalog offerings and defining associated workflows
Specialist-Help Desk Jobs
By Brevard Public Schools At , $15.84 an hour

Career and Technology Ed Subject:

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Help Desk Specialist to join our team and provide top-notch customer service and technical support. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to customers. If you have a passion for technology and helping others, this is the job for you!

A Help Desk Specialist is a customer service professional who provides technical support to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical assistance, and resolving customer inquiries.

What is Help Desk Specalisist Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is Help Desk Specalisist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience in customer service or technical support

What is Help Desk Specalisist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices

What is Help Desk Specalisist Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting hardware and software issues

What is Help Desk Specalisist Responsibilities?

• Provide technical assistance and support to customers and employees
• Troubleshoot hardware and software issues
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to higher levels of support
• Document customer interactions and solutions
•