Helpdesk Specialist Jobs
By Check Point Software Technologies Ltd. At , San Carlos $51,300 - $54,000 a year
Develop and maintain knowledge base articles, user guides, and FAQs to facilitate self-help and user education.
2-3 years of experience of Microsoft Windows support (10/11 Server 2012/2019).
PC/network connectivity knowledge (Ethernet, TCP/IP).
Proven experience working in a helpdesk or technical support role.
Strong knowledge of computer hardware, software applications, operating systems, and network troubleshooting.
Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
It Helpdesk Specialist Jobs
By TransPerfect At , Phoenix, 85044
Provide support and resolution for employee/interpreter phone issues, software installation, and tool education/usage.
Experience with Microsoft Active Directory
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 7/8.1/10/11 Pro)
Knowledge of Mac OS X
Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
Knowledge of basic networking and connectivity – DHCP, DNS, Cabling, etc.
Ms It Helpdesk Specialist I, Hybrid
By University of Maryland Medical System At , Columbia, 21046, Md
IV. Knowledge, Skills and Abilities
Additional certifications such as ITIL preferred.
Work experience in customer service and/or information technology preferred.
Basic knowledge and understanding of how technology can be applied to provide standard system support.
Basic knowledge of PC hardware and peripherals associated with applications.
Effective communication skills, ability to read and follow instructions accurately, timely and effectively.
It Helpdesk Aide Jobs
By Region 8 ESC At , Pittsburg, Tx
Basic familiarity with various technology equipment
Working IT tickets as assigned by the IT Helpdesk
Assisting Students and Parents by phone and on site
Creating and assigning tickets to IT support personnel around the district
Getting estimates from vendors and assisting with procurement
Maintaining IT asset inventories and Check-in/Check-out
Helpdesk Specialist Jobs
By Ampcus Inc At White Plains, NY, United States

Client: New York Power Authority (NYPA)

New York Power Authority, 123 Main Street, White Plains, NY 10601

Helpdesk Specialist Jobs
By Interactive Resources - iR At New York, NY, United States
Experience using help desk software and remote support tools preferred
Ideal Skills, Experience, and Competencies:
Strictly adheres to the use of the ticketing system for ALL incidents, changes, and problems; monitors and manages ticket work queues
1year of experience as a Customer Support Specialist or a similar customer service role preferred
Excellent analytical skills & problem-solving skills combined with the ability to provide a quick resolution to problems
High School Diploma/GED or equivalent work experience
It Helpdesk Associate Jobs
By LegalMatch At Las Vegas, NV, United States
Strong interpersonal and communication skills
Experience with Smart Phones (iPhone and Android)
Basic Networking knowledge (pinging to gateways, shared network resources, etc.)
Software such as RingDNA and Office 365 Admin
Familiarity in Salesforce is a must.
Helping resolve user PC issues
Helpdesk Manager/ It And Servicenow
By Motion Recruitment At Charlotte, NC, United States
1.5 years+ experience as titled HelpDesk Manager
Hands-on experience with ServiceNow, Jira
Overall knowledge of IT Support systems at Leadership level
Previous experience growing, hiring, training, and onboarding team
Familiarity with Network Administration and IT Security
Strong leadership background while handling multiple projects
It Helpdesk Jobs
By Kros-Wise, Inc. At Norco, CA, United States

The candidate shall provide network troubleshooting and helpdesk support, problem definition, requirements analysis, design, development, testing, implementation, coordination, maintenance of IT ...

Procurement Helpdesk Specialist Jobs
By TikTok At Los Angeles, CA, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

It Helpdesk Administrator Jobs
By PTW At Marina del Rey, CA, United States
3-5 years’ experience with Cisco network switches and security appliances, network infrastructure and cable plant management,. CCNA/MCSE certifications preferred
Windows server administration experience including management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP and PKI.
Knowledge of ISO 27001 and PCI-DSS, requirements, and experience working through the compliance process.
Meraki Mobile Device Management (MDM)
Management of the Office 365 environment including Office, Exchange, SharePoint and Skype for Business.
Manage and monitor corporate computing environment including but not limited to:
Helpdesk Specialist Jobs
By Interactive Resources - iR At Tampa, FL, United States
Experience using help desk software and remote support tools preferred
Ideal Skills, Experience, and Competencies:
Strictly adheres to the use of the ticketing system for ALL incidents, changes, and problems; monitors and manages ticket work queues
1year of experience as a Customer Support Specialist or a similar customer service role preferred
Excellent analytical skills & problem-solving skills combined with the ability to provide a quick resolution to problems
High School Diploma/GED or equivalent work experience
It Helpdesk Specialist Jobs
By TechniPower, Inc. At Cleveland, OH, United States
2+ years of experience with IT Helpdesk
Experience working with existing Servers or helping set up new Servers
Knowledge of firewalls, Active Directory, switches etc..
Able to set up new users, help with software upgrades and perform troubleshooting
It Helpdesk Jobs
By Apptad Inc. At Plano, TX, United States
Call & customer handling skill
Answer Phone calls, Chat and Self-service tickets from end users and track status and progress to resolution
Answer user queries assist them with L1 troubleshooting
Adherence to policies and procedures set by client
Opens, logs, prioritizes, assigns, and closes calls logged in the IT Service Desk
Asks End User all the relevant information concerning the call made or issue reported
It Support / Helpdesk Specialist
By OpenBet At Chicago, IL, United States
Follow up IT Service Management procedures such as Incident Management, Problem Management, Knowledge Management, Configuration Management, Change Management
Good Knowledge of Group policy, Puppet as configuration management tools and Encryption
Fulfil User Account Management requests, including Access Card Management
Management of local communication and collaboration channels (Fixed & Data Lines, A/V Equipment etc.)
Maintain the asset database and hardware inventory for Chicago Office; Manage stock of IT Equipment and maintain Lifecyle Management
Strong knowledge and experience of operating system administration (Windows OS / Mac OS)
Helpdesk Specialist Jobs
By Morph Enterprise At Washington, DC, United States
Recommends systems modifications to reduce user problems. Minimum Education/Certification Requirements:
Responds to and diagnoses problems through discussion with users.
Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.
Supervises operation of help desk and serves as focal point for customer concerns.
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
It Helpdesk Specialist Jobs
By Alexander Technology Group At Watertown, MA, United States
Must be eligible to work in the US for any Employer without restriction or expiration
No third-party candidates will be considered for this role
No relocation assistance can be provided for this position
Helpdesk Specialist Jobs
By Electrosoft Services Inc At , , Md
1-2 years of experience providing help desk support to onsite and remote clients. A+ desirable
Handle/manage computer equipment moves from workstation cube/office to another.
Submit biweekly reports to OCS manager.
Perform on-site on a regular basis.
Monitor daily Helpdesk ServiceNow tickets assigned to Helpdesk Coordinator to address/resolve.
Provide effective communication/teamwork with Helpdesk and Desktop Team Leads and OCS staff concerning any helpdesk ticket problems or need of assistance.
It Helpdesk Associate Jobs
By Kiss Products At , Ellabell, Ga
Install MS office(365), windows 10,11 and manage account.
Manage IT inventory and purchase IT devices.
Other IT-related tasks given by a manager
Perform troubleshooting through diagnostic techniques for PC, Printers and related Devices
Install or replace PC, hardware, software, and mobile device
Maintain and monitor warehouse system and storage
Helpdesk Specialist Jobs
By DiD Agency At , Philadelphia, 19102, Pa
0-1 years experience working on macOS
Strong problem-solving skills, with the ability to think logically to diagnose root causes.
Excellent written & verbal communications skills.
Want to continually expand your cloud skills
Preparing all full-time new hire laptops and user accounts.
Preparing all contractor/freelancer user accounts.