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It Helpdesk Aide Jobs

Company

Region 8 ESC
Address , Pittsburg, Tx
Employment type
Salary
Expires 2023-10-02
Posted at 9 months ago
Job Description

This is an entry-level position. NO PRE-REQUISITE TECHNOLOGY SKILLS ARE REQUIRED, However an ideal candidate will be interested in a future career in IT.

Knowledge/Skills:

  • Strong organizational skills
  • Excellent customer service skills
  • Basic familiarity with various technology equipment

Performance & Responsibilities - The duties of the IT Helpdesk Aide will include, but are not limited to the following:

  • Perform other job related duties as assigned by the Technology Director
  • Getting estimates from vendors and assisting with procurement
  • Assisting Students and Parents by phone and on site
  • Working IT tickets as assigned by the IT Helpdesk
  • Creating and assigning tickets to IT support personnel around the district
  • Maintaining IT asset inventories and Check-in/Check-out