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Company

LegalMatch
Address Las Vegas, NV, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-08-21
Posted at 9 months ago
Job Description
LegalMatch is looking for an IT Help Desk Associate. This is a full-time position, working Monday – Friday, 8 am-5 pm. Do you have the following skills?


  • Strong interpersonal and communication skills
  • Software such as RingDNA and Office 365 Admin
  • Familiarity in Salesforce is a must.
  • Installing/replacing basic PC hardware/peripherals
  • Basic Windows 10 configuration
  • Experience with Smart Phones (iPhone and Android)
  • Basic Networking knowledge (pinging to gateways, shared network resources, etc.)


Your responsibilities will include:


  • Helping resolve user PC issues
  • Repairing and Replacing PC components/Peripherals Basic Networking (i.e. Adding PCs and Printers to the network, etc.)
  • Helping users get access to shared network resources


As a technical support/help desk employee, you'll be monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to. Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, both over the phone and face to face.