Experienced It Helpdesk Specialist Jobs in Oregon

Provide support and resolution for employee/interpreter phone issues, software installation, and tool education/usage.

Experience with Microsoft Active Directory

Knowledge of Microsoft Windows Desktop Operating Systems (Windows 7/8.1/10/11 Pro)

Knowledge of Mac OS X

Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.

Knowledge of basic networking and connectivity – DHCP, DNS, Cabling, etc.

IV. Knowledge, Skills and Abilities

Additional certifications such as ITIL preferred.

Work experience in customer service and/or information technology preferred.

Basic knowledge and understanding of how technology can be applied to provide standard system support.

Basic knowledge of PC hardware and peripherals associated with applications.

Effective communication skills, ability to read and follow instructions accurately, timely and effectively.

Assist management team with customer, employee, and financial related projects

Minimum three (3) years’ experience as an administrative assistant or similar relevant position

Excellent Teamwork and hospitality skills

Outstanding communication skills to include speaking, writing, and presenting

Strong organizational skills and attention to detail

Extensive knowledge and capability with office administration, clerical procedures, and recordkeeping systems