Register
Recruit Create CV

Director Of Support Jobs in Arkansas

Director Of Guest Support
By Locale Hospitality At United States
6+ years of guest support, call center management, customer service, or customer success experience
Exceptional project management and time management skills
Drive ancillary revenue by collaborating with Revenue Management on upsell strategies
Become an expert on our property management system and other Locale systems
Experience managing a team, ideally with a global / outsourced component
Excellent verbal and written communication skills
Director Of Support Operations
By Advanced Climate Solutions LLC At United States
Proven leadership experience or skills that relate to a management role
Experience in HVAC support, specifically HVAC support management is strongly preferred
Strong time management and organization skills
2-4 years of experience in operations management or a related role
Required Knowledge, Skills, And Abilities
Strongly preferred HVAC industry experience
Director, Mx Support Jobs
By Calibrate At United States
Excellent customer management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation
Hire, develop and mentor Member Experience team members, building a culture of excellence and exceptional member experiences
Ability to leverage problem-solving skills to empower others
Previous experience at an early stage startup - not afraid to roll up your sleeves!
Calibrate-funded health benefits (medical, dental, vision) - starting at zero cost to you
Remote team with a headquarters in NYC
Director Of Pickleball Jobs
By Picklemall At United States

Picklemall is currently seeking a seasoned professional for the role of Director of Pickleball. The successful candidate will have a deep understanding of and experience in the Pickleball industry, ...

Associate Director Of Support
By Relay At United States
Develop and help build an outstanding team that creates a world-class support experience.
Manage all data and reporting for Support, sharing insights with the broader organization.
Drive people, process, and technology improvement initiatives to optimize the client support experience from end-to-end, both for customers and our team.
Obsess over customer satisfaction scores and relentlessly strive for improvements to the overall experience.
Seasoned customer service leader with experience managing Support teams, having worked within start-up / high growth businesses.
Empathy for students and educators regarding educational access and opportunities.
Director Of Sharing Jobs
By RootedGood At United States
Social media skills and experience, including Instagram, Twitter, LinkedIn, and Facebook
$60,000-$70,000 depending on experience and qualifications
Nurture existing relationships and engage customers with new offerings from RootedGood
At least three years of experience in marketing, sales, and/or communications within Christian church networks in the United States
Entrepreneurial spirit with experience creating and implementing something from the ground up
Excellent writing and oral communication skills
Director Of Customer Support
By Karbon At United States
Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously
Manage to targeted first touch response, resolution and overall customer communications to ensure highest level of Customer Satisfaction
Build tech stack and reporting capabilities to maximize operational efficiencies and exceed SLAs
6+ years of experience building and managing high performing technical support teams in a multi-geo and/or virtual environment
Experience in live channel support, including chat-based support, to help end users real-time while balancing first touch response and cost efficiency
Experience scaling a fast growing SaaS business
Director Of Fp&A
By Maven Clinic At United States
8-10 years of experience across strategic finance, FP&A, business intelligence, investment banking, management consulting or similarly analytical roles
Superior story-telling and data visualization capabilities (experience with Looker is a plus)
Play a key part in the preparation of annual budgets, reforecasts, business plans, and ongoing reporting requirements
Strong analytical mindset with expert financial modeling skills and ability to effectively translate data into actionable insights, strategies, and financial plans
Excellent written, verbal, and interpersonal communication skills
Experience with building and enhancing FP&A tools
Director Of Podcasts Jobs
By Blockworks At United States
Experience growing and structuring a podcast team (including: hosts, editors, and producers)
Strong and professional communication skills
Team happy hours and outings (even while remote!)
Build the network: craft the structure of the team and the strategy for scaling it
Attract the talent: source, mentor, and coach talent
Grow the shows: work with marketing to drive downloads and views of shows
Director Of Customer Support
By Merit At United States
8+ years of experience of overall management experience in the tech space
6+ years experience in multiple industries; Customer Support, Customer Success Management, Account Management, and/or Sales Support
Lead and manage the Customer Support team in meeting Customer Experience goals and continuous professional development
Be an expert on best practices and change management
Help us establish our reputation as a company that offers excellent customer experience
Excellent communication skills, both written and verbal. Adept at communicating benefits and managing conflict where it arises

Are you a problem solver with a passion for customer service? We are looking for a Director of Support to join our team and lead our customer service efforts. You will be responsible for developing and implementing strategies to ensure our customers receive the best possible service. If you have a knack for developing relationships and providing exceptional customer service, this is the job for you!

Overview The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. Detailed Job Description The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will also be responsible for developing and maintaining customer service and technical support policies and procedures, and ensuring that customer service and technical support teams are meeting customer service and technical support standards. The Director of Support will also be responsible for developing and maintaining customer service and technical support metrics and reporting. Job Skills Required
• Excellent customer service and technical support skills
• Excellent communication and interpersonal skills
• Ability to lead and manage customer service and technical support teams
• Ability to develop and implement customer service and technical support strategies
• Ability to develop and maintain customer service and technical support policies and procedures
• Ability to develop and maintain customer service and technical support metrics and reporting
• Ability to troubleshoot customer service and technical support issues
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, computer science, or related field
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service and technical support software
Job Knowledge
• Knowledge of customer service and technical support principles and practices
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support metrics and reporting
• Knowledge of customer service and technical support policies and procedures
Job Experience
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service