Register
Recruit Create CV

Client Care Services Manager Jobs

Client Services Project Manager
By Philips At United States
5+ years of project management or related work experience, healthcare industry or customer service preferred.
Ability to collect, analyze, manage, and present data and information to all levels within the company and at customer sites.
Competent computer skills, including Microsoft Office, Word, PowerPoint, Excel, and Outlook
Six Sigma or Lean knowledge a plus
Read more about our employee benefits.
Willingness to travel up to 80%. Travel locations will depend on customers assigned within USA.
Manager, Events & Client Services
By Los Angeles Dodgers At Los Angeles Metropolitan Area, United States
5-7+ years of qualified event management experience required.
*Compensation rates vary based on job-related factors, including experience, job skills, education, and training.
Ability to provide hands-on management of events while maintaining a long term, strategic view of client objectives
Experience, knowledge and interest in baseball
Manage and develop post event evaluation and client gifting processes
Serve as manager on duty on-site at all programs and events
Client Services Manager Jobs
By Hunter Hamilton At Chicago, IL, United States
2+ years of leadership experience. Proven track record of successful program management, people management/career development
5+ years of account or project management experience
Bachelor’s Degree in Business, Marketing, Management or other similar
Strong communication skills and ability to manage high volumes of information in a fast-paced environment
Develop and ensure reports are relevant, timely, and impactful Manage and develop direct reports
Oversee multiple team members and projects associated with all clients and Campaigns
Manager, Clinical Care Services - Remote
By Magellan Health At , From $77,785 a year
Assists clinical management in the development and on-going management of designated staff.
Performs care management review activities consistent with Magellan policies, procedures, and standards.
Supervises care management staff through approved audit processes including performing annual reviews and provides counseling and disciplinary action as necessary.
Coordinates quality improvement activities under the direction of clinical management.
Assists management in the development of strategic and operational goals and plans.
Assists management in the identification and coordination of the necessary clinical and client service training needs.
Associate Client Services Manager
By Supplemental Health Care At Buffalo, NY, United States
Basic knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience
Minimum of 2 years client sales and relationship management experience; health care industry experience preferred
Knowledge of principles and methods for selling staffing services; this includes marketing strategy and tactics, sales techniques, and sales management systems
Knowledge of proper grammar, spelling and rules of composition
Demonstrated excellent skills, negotiation skills and detail skills
Demonstrated experience in selling strategic sales solutions
Enterprise Client Services Manager
By MediaRadar, Inc. At New York, United States
Manage and facilitate cross-team collaborations with Sales, Marketing, Project Management, and Development
A background in Project Management and/or Business Analysis
Track, analyze and report on customer feedback, identifying common issues in order to optimize the customer experience
You possess a BA/BS degree or commensurate experience
Develop methods for client retention, maintaining an exceptional renewal rate as our portfolio of enterprise customers continues to grow
Identify opportunities for process improvements and present solutions to peers and senior leadership
Manager Of Client Services
By Provision People At Kansas City Metropolitan Area, United States
Expert knowledge of data analysis, performance indicators and measures, operational metrics, strategic outsourcing, vendor management, and performance reporting.
Administer a comprehensive risk management program as part of the Enterprise Risk Management.
Participate in Solutions Lifecycle Management (SLCM) process.
5+ years of Client Service and Operations Management with a Trust company, RIA (Registered Investment Advisor), Bank, or Wealth Management company
Write and submit reports to the General Manager in all matters of importance.
Manage relationships with service providers.
Care Services Manager Jobs
By The ALS Association At Maryland, United States
Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred.
Minimum of three to five years of related professional experience, including direct care, case management and leadership or management experience
Actively manage a portfolio of patients, assuring patient and caregiver needs are met within the capabilities of The Association
Performs other related duties as assigned by management.
When supervisory responsibilities are assigned, the requirements are as follow:
Provide information on services and resources and printed/electronic educational materials available to persons with ALS and their families
Care Services Manager Jobs
By The ALS Association At Massachusetts, United States
Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred
Minimum of three to five years of related professional experience, including direct care, case management and leadership or management experience
Actively manage a portfolio of patients, assuring patient and caregiver needs are met within the capabilities of The Association
Performs other related duties as assigned by management.
When supervisory responsibilities are assigned, the requirements are as follow:
Provide information on services and resources and printed/electronic educational materials available to persons with ALS and their families
Sr Manager, Client Services, Niche Products & Preprints
By New York Daily News At New York City Metropolitan Area, United States
Extensive knowledge of Advertising sales, sales support management, products and technology
Knowledge in vendor management and negotiations
Establishes goals and performance metrics for staff and management and actively manages performance
Proven budgeting and expense management ability
Knowledge and demonstrated experience achieving customer-focused improvements
Manage advertising division support related to areas of responsibility (Direct Marketing, Preprints, Product Distribution, Advertising Technology and Print/Online Support)
Client Care Manager Jobs
By Home Instead At Phoenix, AZ, United States
Provide personal care training for CAREGivers as part of continuous education.
Share on-call responsibilities outside of normal business hours to include support for office staff, clients, CAREGivers, and community partners.
Maintain regular attendance to execute job responsibilities
Conduct Family Education sessions as needed throughout year
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Client Services Manager Jobs
By Chelsea Jewish Lifecare At Longmeadow, MA, United States
Provide daily leadership to Client Services team consistent with management values and mission.
Bachelor's degree in a related field, or equivalent combination of education and work experience.
Minimum of 5 years related experience. Prior experience in an insurance, benefits, or TPA environment required.
Prior experience interacting with public figures, high net worth, and/or entertainment field individuals desirable
Ability to exercise independent judgment, manage multiple priorities and consistently deliver high-caliber results.
Excellent verbal and written communication skills, including interpersonal skills.
Client Services Manager - Political, Advocacy & Government
By Roku Inc. At Washington, DC, United States
Previous account management or Agency experience preferred
Own IO processing, workflows and pipeline management
Provide support to and complete additional projects as directed by AE/management
An analytical, project management, deadline-drive, and process-oriented personality
Organize research and track competitive information, market/industry knowledge on a daily/weekly basis for designated clients
Identify opportunities for Betas, New Offerings and support GTM efforts with Product Marketing
Manager, Client Services | Rcm
By JTS Health Partners At Norcross, GA, United States
Execute on the RCM strategy provided by senior management
Effectively use and enhance management tools and technologies provided
Manager of Revenue Cycle Management
Manage and train RCM personnel according to internal and external standards
Directly and indirectly manage team members including hiring, motivating, evaluating, disciplining, and terminating as necessary
Manage and control multiple clients’ projects simultaneously
Client Services Manager - 74441
By Swoon At United States
3+ years of experience in contact center team management or social media program management
Experience evaluating, coaching and improving team performance
Ability to manage multiple projects simultaneously
Cross collaboration with content moderators
Collaborate with a team of technology trailblazers, marketing pioneers and industry disruptors
Passionate about connecting people and brands through digital channels
Program Manager, Client Services
By Charitable Ventures At Santa Ana, CA, United States
Management of Client Services (50%)
Leadership & People Management (25%)
Commensurate with experience, education, and market ($75,000- $85,000)
With support from HR, manage and build Client Services team, and providing performance guidance to ensure best service to projects.
Manage division performance objectives as detailed by annual business plan.
Collaborate with other managers to support cross-functionality across departments
Client Services Manager Jobs
By Cotiviti At United States
Project Management skills - Strong organizational and planning skills
2+ years of project or team management experience, including meeting facilitation and following through on deliverables
2+ years of client relationship management experience, interacting with various roles and levels
Includes internal team management along with coordination within the client.
Industry knowledge & experience - Understanding of healthcare claims adjudication and support processes
Coordinates and manages client-related internal meetings including scheduling, facilitation, meeting agenda/material preparation, meeting minutes/action item tracking, etc.
Client Services Team Manager
By Morgan & Westfield At United States
Create, interpret, and analyze management reports, financial reports, offering memorandums, document templates, presentations, and other documents.
Manage end-to-end interactions with clients - including client management and communications, document creation and analysis, and proactive transaction management.
3 to 5 years experience in M&A, corporate finance, business, consulting, professional services, finance, legal, or other related fields
Competitive Benefits & Compensation Package. For full-time roles, we offer the following:
Lead and manage a team of M&A client analysts.
Manage one-time (ad-hoc) projects with other teams.
Senior Manager, Client Services
By Future At New York, United States
4-5+ years experience in media planning/account management
Experience in building media plans and post-sale campaign execution
Extremely detail oriented with exceptional organizational skills
Knowledge of DFP and 3rd party tags
Internal job family level C5
Client Services & Pmo Manager
By Crawford Thomas Recruiting At Madison, IN, United States
Manages the I.S. Service Desk and I.T. Service Management system.
Manages support staff and project managers.
Manages mobile phones and service provider.
CompTIA Project +, PMP, or other project certification preferred.
Strong leadership skills and strategic thinking.
Creation and implementation of the PMO, including a formal I.S. project methodology and governance.

Are you looking for an exciting opportunity to lead a team of client care professionals? We are looking for a Client Care Services Manager to join our team and provide exceptional customer service to our clients. You will be responsible for managing the day-to-day operations of the client care team, developing and implementing strategies to improve customer satisfaction, and ensuring that all customer inquiries and requests are handled in a timely and professional manner. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Overview:

A Client Care Services Manager is responsible for overseeing the client care services of an organization. They are responsible for ensuring that clients receive the highest quality of customer service and that their needs are met in a timely and efficient manner. They also ensure that customer service staff are properly trained and have the necessary resources to provide excellent customer service.

Detailed Job Description:

The Client Care Services Manager is responsible for overseeing the client care services of an organization. This includes managing customer service staff, developing customer service policies and procedures, and ensuring that customer service standards are met. The Client Care Services Manager is also responsible for developing and implementing customer service training programs, monitoring customer service performance, and resolving customer service issues.

What is Client Care Services Manager Job Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to manage and motivate customer service staff
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Ability to analyze customer service data
• Ability to identify customer service trends

What is Client Care Services Manager Job Qualifications?

• Bachelor’s degree in business, management, or related field
• At least 5 years of customer service experience
• Experience in customer service management
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Excellent communication and interpersonal skills

What is Client Care Services Manager Job Knowledge?

• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service trends
• Knowledge of customer service metrics
• Knowledge of customer service best practices

What is Client Care Services Manager Job Experience?

• At least 5 years of customer service experience
• Experience in customer service management
• Experience in customer service training
• Experience in customer service data analysis

What is Client Care Services Manager Job Responsibilities?

• Manage customer service staff
• Develop customer service policies and procedures
• Ensure customer service standards are met
• Develop and implement customer service training programs
• Monitor customer service performance
• Resolve customer service issues
• Analyze customer service data
• Identify customer service trends