Manager, Client Services | Rcm

Manager of Revenue Cycle Management

The Revenue Cycle Manager will provide operational leadership to support client services within the acute and physician sectors. The manager will execute on the RCM strategy and vision provided by senior management to achieve high quality client results.

Comprehensive RCM knowledge with experience in healthcare accounts receivables (AR) processes and procedures within the acute and critical access settings is required. Additionally, the candidate must possess a strong understanding of the pre-registration/authorization, account management/resolution, denials management, third-party payer communications, collections, contract analysis and cash posting. Further, the candidate will need to possess knowledge within Medicare, Medicaid, other government payers, commercial payers, and organizational accounts. The position will be accountable to minimize bad debt, improve cash flow, and effectively manage accounts receivables using proprietary analytics and technologies provided by the firm.

Primary Responsibilities

• Manage and train RCM personnel according to internal and external standards
• Ensure compliance through work process and enforcement
• Serve as a liaise with clients and vendors
• Provide and execute formal communications to team members and clients as well as initiate resolutions
• Other duties as assigned
• Directly and indirectly manage team members including hiring, motivating, evaluating, disciplining, and terminating as necessary
• Monitor progress on productivity and quality goals
• Manage and control multiple clients’ projects simultaneously
• Develop strategic and tactical internal process improvement plans
• Collaborate with other teams and leaders in the organization
• Execute on the RCM strategy provided by senior management
• Effectively use and enhance management tools and technologies provided

Required Qualifications

• Depth of experience in Oracle Cerner, Epic, and/or other EHR’s.
• At least 7+ years of experience in RCM accounts receivable management in an acute and critical access environments and/or vendor setting managing Extended Business Office projects with a minimum of 3+ years in a people management role and a minimum of 2+ years managing projects.
• Competence in Microsoft Office, Excel, Word and other reporting tools.
• A bachelor’s degree in a relevant field is required, although consideration for experience will be given if the candidate exceeds minimum requirements of other qualifications listed.

Preferred Qualifications

• HFMA Advanced Certified Patient Accounts Representative (ACPAR)

JTS Health Partners (JTS) is a healthcare professional services and analytics firm focused on Revenue Cycle Management (RCM), Health Information Management (HIM), Health Information Technology (HIT), Healthcare Analytics as a Service (AaaS) and Financial Technology (FinTech). JTS offers consulting, operational and analytical services that align with performance improvement initiatives of healthcare systems, hospitals and physician practices.

At JTS, we create the “WOW” factor for each other and our clients. We embrace a culture where employees are empowered to be innovative and grow personally and professionally.

JTS Heath Partners is an Equal Opportunity Employer.

PI223000570