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Client Care Services Manager Jobs in Arkansas

Client Services Project Manager
By Philips At United States
5+ years of project management or related work experience, healthcare industry or customer service preferred.
Ability to collect, analyze, manage, and present data and information to all levels within the company and at customer sites.
Competent computer skills, including Microsoft Office, Word, PowerPoint, Excel, and Outlook
Six Sigma or Lean knowledge a plus
Read more about our employee benefits.
Willingness to travel up to 80%. Travel locations will depend on customers assigned within USA.
Client Services Manager - 74441
By Swoon At United States
3+ years of experience in contact center team management or social media program management
Experience evaluating, coaching and improving team performance
Ability to manage multiple projects simultaneously
Cross collaboration with content moderators
Collaborate with a team of technology trailblazers, marketing pioneers and industry disruptors
Passionate about connecting people and brands through digital channels
Client Services Manager Jobs
By Cotiviti At United States
Project Management skills - Strong organizational and planning skills
2+ years of project or team management experience, including meeting facilitation and following through on deliverables
2+ years of client relationship management experience, interacting with various roles and levels
Includes internal team management along with coordination within the client.
Industry knowledge & experience - Understanding of healthcare claims adjudication and support processes
Coordinates and manages client-related internal meetings including scheduling, facilitation, meeting agenda/material preparation, meeting minutes/action item tracking, etc.
Client Services Team Manager
By Morgan & Westfield At United States
Create, interpret, and analyze management reports, financial reports, offering memorandums, document templates, presentations, and other documents.
Manage end-to-end interactions with clients - including client management and communications, document creation and analysis, and proactive transaction management.
3 to 5 years experience in M&A, corporate finance, business, consulting, professional services, finance, legal, or other related fields
Competitive Benefits & Compensation Package. For full-time roles, we offer the following:
Lead and manage a team of M&A client analysts.
Manage one-time (ad-hoc) projects with other teams.
Client & Care Team Manager
By Marathon Health At United States
4 years of management or supervisory experience
Knowledge of population health management highly desirable
Ensure a highly functioning team to include talent management and development and team building
Experience working and managing remote team members
Experience in insurance, benefits or healthcare highly preferred
Experience in developing executive level customer relationships including negotiation, presentation and polished communication skills
Manager, Member Care Services
By Included Health At United States
Manage workflows/processes, competencies, staffing models, and metrics for each of your teams
Partner with training and Customer Success Managers to provide feedback and/or guidance on training needs
Healthcare experience and a minimum of 5 years professional experience
Bachelor's degree or experience in lieu of degree
Prior experience managing operations, budgeting, and forecasting
Experience creating new processes and modifying existing processes to meet business needs
Audiology And Customer Care Services Manager.
By Orka At United States

We are seeking an experienced process manager for our Audiology and Customer Care teams to help set up the infrastructure for our innovative hearing aid product. Built from the ground up, our ...

Data Analyst , Value-Based Care Services Client Analytics
By Signify Health At United States
Excellent oral and written communication skills; ability to present complex information in an understandable and compelling manner
Prepare a variety of reports including statistical analyses for stakeholders to assist with decision-making and tracking accountability.
Respond to Ad hoc reporting requests by creating reports as needed for specific situations.
Support acquisition and implementation of new information sources, data collection strategies, data governance, and analytics.
Help staff with data manipulation and analytic methods to improve analytic deliverables when required.
Bachelor’s Degree with concentration in health informatics, computing, epidemiology, statistics, or related field
Client Services - Sr Manager, Sourcing
By Magnit At United States
Previous sourcing management experience, procurement management, and client management experience.
Master’s Degree with Certification(s) in Supply Chain Management a plus.
Develop the stakeholder management strategy and deliver excellent supply chain service to those stakeholders, including designing and delivering solutions.
Provide updates on category strategies, vendor relationship management programs, including performance metrics.
Identify process and technology change management opportunities and develop recommendations.
Understanding and demonstrated use of Procurement Software (especially a Vendor Management System) and e-sourcing are highly desirable.

Are you looking for an exciting opportunity to lead a team of client care professionals? We are looking for a Client Care Services Manager to join our team and provide exceptional customer service to our clients. You will be responsible for managing the day-to-day operations of the client care team, developing and implementing strategies to improve customer satisfaction, and ensuring that all customer inquiries and requests are handled in a timely and professional manner. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Overview:

A Client Care Services Manager is responsible for overseeing the client care services of an organization. They are responsible for ensuring that clients receive the highest quality of customer service and that their needs are met in a timely and efficient manner. They also ensure that customer service staff are properly trained and have the necessary resources to provide excellent customer service.

Detailed Job Description:

The Client Care Services Manager is responsible for overseeing the client care services of an organization. This includes managing customer service staff, developing customer service policies and procedures, and ensuring that customer service standards are met. The Client Care Services Manager is also responsible for developing and implementing customer service training programs, monitoring customer service performance, and resolving customer service issues.

What is Client Care Services Manager Job Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to manage and motivate customer service staff
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Ability to analyze customer service data
• Ability to identify customer service trends

What is Client Care Services Manager Job Qualifications?

• Bachelor’s degree in business, management, or related field
• At least 5 years of customer service experience
• Experience in customer service management
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Excellent communication and interpersonal skills

What is Client Care Services Manager Job Knowledge?

• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service trends
• Knowledge of customer service metrics
• Knowledge of customer service best practices

What is Client Care Services Manager Job Experience?

• At least 5 years of customer service experience
• Experience in customer service management
• Experience in customer service training
• Experience in customer service data analysis

What is Client Care Services Manager Job Responsibilities?

• Manage customer service staff
• Develop customer service policies and procedures
• Ensure customer service standards are met
• Develop and implement customer service training programs
• Monitor customer service performance
• Resolve customer service issues
• Analyze customer service data
• Identify customer service trends