Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Care Navigator Jobs
Recruited by Upward Health 8 months ago
Address Arizona, United States
Client Care Specialist Jobs
Recruited by City National Bank 9 months ago
Address Phoenix, AZ, United States
Client Care Specialist Jobs
Recruited by Mizzona Insurance Consultants LLC 9 months ago
Address Arizona, United States
Remote Client Consultant Jobs
Recruited by Feyer and Associates 9 months ago
Address Tucson, AZ, United States
Client Care Specialist Jobs
Recruited by City National Bank 11 months ago
Address , , Az
$22.27 - $33.43 an hour
Care Navigator Jobs
Recruited by WestCare 11 months ago
Address Bullhead City, AZ, United States
Client Representative - (Phoenix)
Recruited by Jewish Family & Children's Service of Arizona 11 months ago
Address Phoenix, AZ, United States
Hospice Care Consultant Jobs
Recruited by Compassus 1 year ago
Address Sedona, AZ, United States
Hospice Care Consultant Jobs
Recruited by Compassus 1 year ago
Address Phoenix, AZ, United States
Client Care Manager Jobs
Company | Home Instead |
Address | Phoenix, AZ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Individual and Family Services |
Expires | 2023-08-02 |
Posted at | 9 months ago |
- Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.
- Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
- Plan and execute a schedule that ensures each client has at minimum one quality assurance visit per (month/quarter).
- Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
- Demonstrate open and effective communication with clients, family members, the business owners, colleagues and CAREGivers, and referral providers/care providers.
- Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
- Work with other team members to coordinate various aspects of a client’s care.
- Reflect the core values of Pitter Patter HC LLC d.b.a an independently owned and operated Home Instead franchise.
- Provide personal care training for CAREGivers as part of continuous education.
- Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
- Create and maintain client and responsible party records documenting all quality assurance meetings.
- Adhere to all company policies, procedures and business ethic codes and ensures they are communicated and implemented within the team.
- Conduct client/CAREGiver introductions with every new client and with every new CAREGiver.
- Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
- Maintain regular attendance to execute job responsibilities
- Conduct Family Education sessions as needed throughout year
- Share on-call responsibilities outside of normal business hours to include support for office staff, clients, CAREGivers, and community partners.
- Participate as needed in all CAREGiver meetings and trainings
- Perform any and all other functions deemed necessary
- Must possess a valid driver’s license
- One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
- College degree preferred
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Must have the ability to work as a part of a team
- Must have an understanding of and uphold the policies and procedures established by Pitter Patter HC LLC, d.b.a. an independently owned and operated Home Instead franchise
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must have computer skills and be proficient in Excel and Word
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
- Must have the ability to operate office equipment
- Must demonstrate knowledge of the senior care industry
- Must be patient and congenial on the telephone
- Must be able to operate Home Instead technology systems
- Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to present a professional appearance and demeanor
- Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
- Must have the availability to work evenings or weekends as required
- Must have the ability to perform duties in a professional office setting
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago