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Work At Home Customer Service Representative ($18.00 / Hour)

Company

Talentify.io

Address United States
Employment type FULL_TIME
Salary
Category Human Resources Services
Expires 2023-06-01
Posted at 1 year ago
Job Description
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.


We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!


Job Summary


We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.


100% Work at home customer service representative.? Must reside in Arizona


We Offer


  • Career Development and Management Training
  • Paid Training
  • 401(k) plan
  • Paid Time Off
  • Full Health Benefits
  • $18.00/Hr.


Job Duties


  • Engage with clients in a friendly and professional manner, while actively listening to their concerns.
  • Collaborate with management teams to stay updated on new products, services, and policies.
  • Answer incoming customer inquiries.
  • Record customer information within our customer service database
  • Offer support and solutions to customers in accordance with the company's customer service policies.


To be considered for a Work at Home (WAH) position, the following criteria is required.


  • The modem must be able to directly connect to PC or laptop during working hours.
  • Internet
  • A dedicated workspace that is located within your own residence that is quiet, a place you will not be disturbed and where there are no noises from your surroundings during work hours.
  • We Provide the equipment while you work for us.
  • Hardwired Cable or Fiber Optic connection (no wireless)
  • Minimum 25 Mbps download / Minimum 10 Mbps upload speed.


Requirements


  • Must reside in AZ
  • Must be Computer literate.
  • HS Diploma or GED/equivalent (Proof of graduation is required)
  • Must be able to work evenings and weekends.
  • 6 months of customer service experience (call center, retail, or food service).
  • Criminal Background check is required
  • Self-motivated and able to adapt and comprehend changes in business processes or procedures.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.


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