Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Help Desk Support Jobs
Recruited by Hydrogen Group 8 months ago Address Denver Metropolitan Area, United States
It Tech Support L2
Recruited by High5 8 months ago Address , Atlanta $28 - $32 an hour
Entry-Level It Support Associate (F)
Recruited by Expedient 8 months ago Address , Dublin, 43016
It Support Technician (Help Desk)
Recruited by Avetta, LLC 8 months ago Address , Tustin, 92782 $64,480 a year
It Help Desk Technician
Recruited by Mid Atlantic Finance Company 8 months ago Address Houston, TX, United States
Senior It Help Desk Technician
Recruited by AAA Texas 8 months ago Address , Coppell, 75019
It Help Desk Technician Level 1/2
Recruited by Surefox 8 months ago Address , Sunnyvale $34.55 an hour
Intern - It/Help Desk
Recruited by Capital Metro 9 months ago Address , Austin, Tx
Help Desk Support Technician
Recruited by Arthur Grand Technologies 9 months ago Address Corpus Christi, TX, United States
It Help Desk Support
Recruited by Akkodis 9 months ago Address San Antonio, Texas Metropolitan Area, United States
Entry Level It Support
Recruited by firstPRO, Inc 9 months ago Address Greater Boston, United States
It Help Desk Technician
Recruited by Ledgent Technology 10 months ago Address Portland, Oregon Metropolitan Area, United States
Help Desk Support Technician
Recruited by GTS Technology Solutions 11 months ago Address Austin, TX, United States
It Help Desk Technician I (Overnight And/Or Weekends)
Recruited by UMC Health System 1 year ago Address , Lubbock, 79415, Tx
Help Desk It Jobs
Recruited by Franklin Electric 1 year ago Address , Italy, Tx
Director, It Help Desk
Recruited by The University of St. Augustine for Health Sciences 1 year ago Address , Saint Augustine, Fl $99,600 - $140,175 a year
Associate Analyst, It Operations Help Desk
Recruited by American Airlines 1 year ago Address , Dallas, Tx
Help Desk Associate Jobs
Recruited by SolTech Inc. 1 year ago Address , Atlanta, 30309, Ga
It Help Desk Technician I - Ii
Recruited by Blue Origin 1 year ago Address , Seattle, Wa $27.26 - $39.98 an hour
It Help Desk Technician (Contract)
Recruited by GoPro 1 year ago Address , Carlsbad, Ca $44 - $47 an hour
Help Desk Coordinator Entry Level
Recruited by Disability Services of the Southwest 1 year ago Address , San Antonio, 78201, Tx
Entry-Level It Service Desk Engineer
Recruited by Cognizant Technology Solutions 1 year ago Address , Dallas, 75201, Tx $68,500 a year
Help Desk Support Specialist
Recruited by iSphere 1 year ago Address Houston, TX, United States
It Help Desk Representative
Recruited by Mako Industries, LLC 1 year ago Address Houston, TX, United States
Help Desk Support Specialist
Recruited by Eichleay 1 year ago Address , Concord, 94520, Ca $20 - $25 an hour
Help Desk Support Specialist (Full-Time)
Recruited by University Health 1 year ago Address , San Antonio, Tx

Vtc Engineer / It Help Desk Support

Company

Aleknagik Technology
Address , El Paso, Tx
Employment type
Salary
Expires 2023-06-17
Posted at 1 year ago
Job Description
Aleknagik Technology, LLC is seeking a VTC Engineer / IT Help Desk Support Technician who will support the Information Management Division of William Beaumont Army Medical Center (WBAMC). The successful applicant will work as a team to provide a full range of IT services necessary to deliver VTC and IT Help Desk support and services.
Responsibilities
  • Operate, maintain, configure, and test VTC, and other video services operating in unclassified modes. Transport, set up, operate, breakdown, and re-transport portable VTC equipment. Maintain the required system certifications for connecting to external networks.
  • Provide services related to designing, delivering, and maintaining solutions for both secure and non-secure video systems which include VTC and desktop Local Area Network (LAN) VTC systems and web-based collaboration tools. These video systems may include, but not limited to cameras, recorders, multipoint bridges, Integrated Services Digital Network (ISDN), Session Initiation Protocol (SIP), and dial up systems, amplifiers, microphones, compression equipment, equalizers, remote controls, special optical enhanced equipment, and video interface equipment. Video distribution may be over fiber optics, coaxial cable, or twisted pair copper cable.
  • Install, move, add, and change teleconferencing equipment. Upgrade VTC equipment software, hardware, and firmware; perform preventative maintenance; troubleshoot; replace failed hardware components; and modify the configuration of teleconferencing equipment.
  • Plan, implement and report on VTC and video service projects. Video projects include project and implementation plans; documentation; risk assessment evaluations; and system configurations, including wiring, coaxial, cost estimates, installation timeline, and down time of systems. (CDRL A015 – VTC Project Status Report).
  • Serve as the Primary IT Help Desk Support Technician to the Command Suite for any IT related issues. Work in conjunction with the Help Desk in the event an issue is beyond this scope.
  • Plan, implement, and manage VTC and video projects and services. Provide VTC services including scheduling conferences and rooms, configuring internal and external bridging, and operating equipment during VTC sessions. Operations are limited to startup of initial conference, support for technical issues occurring during in- progress calls, and termination of call. It does not include a VTC operator.
  • Maintain an awareness of new VTC technologies and provide recommendations and guidance to the COR for improved VTC services. Develop standard procedures for operation of the VTC facility and network, and for coordination among participating sites. (CDRL A016 – VTC SOP).
  • Provide maintenance and service to hospital VTC system to include all components of system. (Crestron components and plasma video screens) to include full operation and replacing equipment as needed. Contractor will also assist in maintaining IP TV system components as needed to include replacing and troubleshooting, de-install and re-install nonfunctional TV's and will provide remediation in a timely manner.
  • Configure video service to be delivered via ISDN, IP, SIP, or other digital transmission service, support multi-point bridging, and enable routing of video calls to off-net locations over the WBAMC network to WBAMC location nearest the destination point.
Qualifications
  • Must be a U.S. citizen
  • Certifications REQUIRED: at a minimum, CompTIA Security+ AND CompTIA A+
  • Must consent to and be able to pass a Government background investigation (includes finger-printing)