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IT Help Desk Support Technician Jobs

It Help Desk Technician (On Site)
By Malarkey Roofing Products At Williamsport, OH, United States
Collaborates with the Managed Service Provider (MSP) under contract with Malarkey Roofing.
Utilizes helpdesk ticketing software to monitor IT helpdesk requests and responds quickly and effectively.
Monitors IT helpdesk requests and responds quickly and effectively.
Works with software and telecommunications vendors to resolve on-site provider issues.
Collaborates with IT Dept to resolve broader software and networking issues affecting the local area network and employees.
Assists the IT Department and Human Resources with onboarding new employees and employee separation tasks.
Computer Technician / Help Desk Support
By Enterprise Computer, LLC At Clinton, CT, United States
Exceptional organizing and time-management skills
Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Offer timely technical support and teach users how to utilize computers correctly
A+ or other Industry standard certifications
Proven experience as computer technician or similar role
It - Help Desk Support / Desktop Support - Phoenix Az
By Sumeru Solutions At Phoenix, AZ, United States

Title: Desktop Support Specialist Duration: 24 Months Location: Phoenix AZ Job Description: Provide first level support for all end-users. Troubleshoot and resolve hardware, software and ...

Help Desk Support Technician
By TechnoGen, Inc. At Baltimore, MD, United States
Experience with remote troubleshooting preferred.
Possession of A+ (Remote Technician) and Network+ certification is preferred.
Skill in providing technical assistance, guidance, and training to users of varying levels of skills and abilities.
Work location will be remote work until further notice.
Performs basic troubleshooting and triage of computers via remote computer access and phone.
Possession of a high school diploma or an appropriate equivalent, plus one year of experience in an inbound call centre environment
Help Desk - Level Iii Support Technician - Madison, Ms
By Vertex Aerospace LLC At , Madison, 39110
Operational knowledge of helpdesk ticket tracking and configuration management systems
Associate's Degree in a related field and +4 years of experience.
Knowledge of desktop and laptop support
Possess excellent general business knowledge to complete assigned tasks
Excellent written and verbal communication skills
Superior analytical, organizational, and troubleshooting/problem-solving skills
Help Desk & User Support Technician
By SymphonyAI At , San Diego, 92131 $19 - $21 an hour
RACE: Innovates and accelerates the creation, development, and end-to-end management of Private Brands.
Basic computer knowledge including Microsoft skills
Previous experience providing customer support helpful, but not necessary
Excellent communication skills with proficiency with English a must.
Global experience – your peers and future friends in 5 countries
First point of contact for customers seeking technical assistance via phone or email
It Support Technician (Help Desk)
By Avetta, LLC At , Tustin, 92782 $64,480 a year
Provide support both in person and remotely, ensuring efficient problem resolution.
Effectively prioritize and manage tickets and workload.
Make recommendations for purchasing items to fulfill end users' requirements.
Bachelor's degree in a related field of study desired, or equivalent work experience.
Minimum of 2 years of preferred IT technical support experience.
Efficiently establish user accounts and permissions on the organization's servers and applications, ensuring appropriate access levels.
It Help Desk Technician Apprenticeship
By OpenClassrooms At , Long Beach $16 - $20 an hour
Or a recent college graduate looking to gain professional experience to improve your tech and digital skills
Or even an experienced professional in a different field looking to switch careers
Update knowledge about emerging industry or technology trends.
Able to work {{on-site within the employer's Location, remote, or hybrid}}
{{Education- Employer Specific}}: Have a high school diploma, vocational certificate, or equivalent.
Basic experience in IT, including
Help Desk It Technician Ii
By DAS Health At , Remote
Ability to multitask and excellent time management skills
Work Remotely with Work from Home Allowance
1-3 years of experience in Help Desk or IT support position
Excellent verbal and written communication skills
Working knowledge of Microsoft O365 email and office
Working knowledge of Microsoft Windows
Help Desk Support Technician
By Tista Science and Technology Corporation At , Rockville, 20854 $45,765 - $84,750 a year
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Familiarity with Remote Control management tools
Strong computer skills, especially with experience on Dell laptops
Very good customer service skills, ability to communicate effectively to help customers fix their issues and feel satisfied with the experience
Perform software installations and updates remotely
3+ years’ experience working in a Service Desk/Help Desk environment
It Help Desk Support Specialist
By Holland & Knight LLP At , Remote $22.90 - $34.30 an hour
3-5 years’ experience performing level one help desk support working as part of a corporate help desk/IT team
Basic Technical Certification (A+, networking, MCP, etc.)
Strong customer service, can-do attitude, with good follow-through skills
Possess proven analytical and problem solving skills
Excellent written and verbal communication skills
Benefits may vary by position and office.
It Help Desk Support
By City of North Las Vegas At , North Las Vegas $23.66 - $35.50 an hour
Minimum two (2) years of experience in Help Desk or IT support position
NCIC Certification required within six months of hire/reclassification. Failure to obtain and maintain this certification will result in non-confirmation of appointment.
Comp TIA A+ Certification is preferred, but not required
Check out some of our benefits here: CNLV Benefits Flyer
High School Diploma or GED equivalent
Must possess a valid Nevada state driver's license or have the ability to obtain, and maintain satisfactory motor vehicle record.
Internal It Support / Internal Help Desk Support
By Cyclotron, Inc. At , Remote
Manages the assignment of Microsoft licenses based on client needs or groups.
Performing remote troubleshooting through diagnostic techniques.
Manage Help Desk tickets in a timely manner.
Experience working within the Microsoft tenant structure.
Confident assisting clients utilizing remote control applications.
Windows 10 / 11 operating system experience
It Help Desk Technician (Entry Level)
By Hefty Seed Company At , Baltic

Hefty Seed Company is currently seeking a talented and motivated IT Help Desk Technician to join the Hefty Team! Position Overview: As an Entry Level IT Help Desk Technician, you will play a ...

It Help Desk Technician
By Mid Atlantic Finance Company At Houston, TX, United States
Mid-Atlantic Finance conducts pre-employment background and prior employment verification once an offer of employment is extended.
Hands on experience with diagnosing and resolving basic technical issues
In depth knowledge/set up of Windows 10 /11, Microsoft Office 365
In depth knowledge of Windows Server
Accrue PTO from date of hire
Advancement opportunities – we promote from within
Senior It Help Desk Technician
By AAA Texas At , Coppell, 75019
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
PTO for community volunteer programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
It Help Desk Support
By Ascendion At , Ridgeland $40,000 - $50,000 a year
Experience working with AV equipment
Experience working with computer networks
Solve complex problems - and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
Help Desk Support Technician, Onsite
By Sage Dental At United States
Must be able to be onsite, M-F, in our Boca Raton office. This is not a remote role.
Minimum of 1-3 years of experience in a help desk role.
Experience managing Windows machines and Citrix, preferred.
Benefits such as Health Insurance, In-House Dental Program, PTO, Holiday Pay, Direct Deposit, 401K and more!
Primary Responsibilities (include, but are not limited to)
Assist co-workers with software problems
Alumni Help Desk Support Technician
By Yale University At , New Haven, 06511
Preferred Education, Experience and Skills:
Strong oral and written communications skills, ensuring that communications are thorough, helpful, and reinforce YAA’s mission.
Alumni Help Desk Support Technician
Association of Yale Alumni - Administration
L34 - Local 34 (Yale Union Group)
2 years from date of hire
It Help Desk Technician
By Motorola Solutions At , Schaumburg, 60196
Create and maintain in-house documentation; these include but are not limited to checklists, IT Asset Management, general policies and procedures.
Individual must present a positive customer service experience for fellow employees
Manage and assist in conference room AV systems, backup tape rotations, and printer maintenance.
Expand knowledge and learn new systems and procedures.
Manage and maintain Performance Monitoring system (PRTG) and respond to issues in a timely manner
Salvaging equipment based on regulatory requirements

Are you looking for an exciting opportunity to use your IT skills to help people? We are looking for an IT Help Desk Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, maintaining customer records, and providing excellent customer service. If you are passionate about technology and helping people, this is the job for you!

IT Help Desk Support Technician Job Description The IT Help Desk Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are the first point of contact for customers seeking technical assistance over the phone or email. The IT Help Desk Support Technician is responsible for troubleshooting, diagnosing, and resolving technical issues. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Excellent communication skills
• Knowledge of computer systems, hardware, and software
• Ability to work independently and as part of a team
• Ability to work under pressure
Job Qualifications
• High school diploma or equivalent
• Associate’s degree in computer science or related field preferred
• Certification in computer systems, hardware, and software preferred
Job Knowledge
• Knowledge of computer systems, hardware, and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in a customer service role
• Previous experience in a technical support role
Job Responsibilities
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries either in person or over the phone
• Diagnose and resolve technical hardware and software issues
• Research questions using available resources
• Follow standard help desk procedures
• Log all help desk interactions
• Redirect problems to appropriate resource
• Identify and escalate situations requiring urgent attention
• Track and route problems and requests and document resolutions
• Stay current with system information, changes, and updates