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Company

Blue Origin
Address , Seattle, Wa
Employment type FULL_TIME
Salary $27.26 - $39.98 an hour
Expires 2023-06-18
Posted at 1 year ago
Job Description
We are a diverse team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin’s vision of millions of people living and working in space to benefit Earth.
As part of a small and highly skilled team, you will provide technical support to our engineers and staff to support a company building and launching space vehicles. This role will directly support operations as a member of the Information Technology department and reports directly to the West Region Supervisor of IT Support. We are looking for someone to apply their technical expertise, leadership skills, and commitment to high standards to positively impact safe human spaceflight. Passion for our mission and vision is required!
Qualifications:
  • Fundamental knowledge of Mac OS and Linux
  • Willing to be flexible with scheduled days and hours with reasonable notice as needed during operations or On-Call
  • Ability to identify potential changes and system improvements to present to senior team leaders for consideration and implementation
  • Extensive experience supporting Windows 10, Microsoft Office including Project and Visio, Domain account and computer management, Adobe products, Antivirus, Disk Encryption, and VPN applications
  • Active Directory security group administration
  • Valid driver’s license and insurance to operate company vehicles
  • Understand networking infrastructure (VLANs, DNS, DHCP, etc.)
  • Self-starter able to work with minimal direction
  • Proven track record working in a customer-facing, high volume enterprise-level technical helpdesk or desktop support role for at least three years, an IT-related AS degree or BA/BS degree can substitute for one and two years respectively
  • Ability to earn trust, maintain positive and professional relationships, and contribute to our culture of inclusion
  • Required to be able to lift/carry up to fifty pounds as well as physically climb multiple flights of stairs, withstand prolonged standing, walk long distances and work in adverse weather conditions
  • Experience administering endpoint management software platforms, desktop provisioning technologies such as SCCM and PXE, as well as Exchange
  • Able to quickly assess situations and adapt to dynamic priorities
  • Travel (<10%) as needed within the United States to support remote offices
  • Configure, troubleshoot and repair workstation hardware, peripherals, software components, and printers
  • Customer-centric attitude to support and instruct computer users to provide efficient resolution/solutions for complex problems
  • Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
  • Assist with administering IT Support-owned servers and services and contribute to documentation, policy development and process improvements
Desired:
  • Familiar with reporting platforms (Power BI, Tableau)
  • Comfortable with pulling structured cable and fiber and associated tools
  • BA/BS in Information Technology or related field
  • Able to build scripts to accomplish automation tasks using common languages (PowerShell, Python, Bash, etc)
  • Certifications: A+, Network+, Security+, Linux+, MCSA, MTA
Don’t meet every single requirement? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Compensation range for on site WA applicants is $27.26-$39.98
Compensation range for on site CA applicants is $27.26-$39.98
Other site ranges may differ
Export Control Regulations
Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Equal Employment Opportunity
Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.
Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with the Washington Fair Chance Act, Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws.
Affirmative Action and Disability Accommodation
Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at .
Benefits
Employee Benefits include: Medical, dental, vision, basic and supplemental life insurance, short and long-term disability and 401(k) with up to 5% company match.
Paid Time Off: Provides up to 4 weeks per year, in addition to 14 holidays
Discretionary bonus programs