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Help Desk Engineer Jobs

Help Desk Engineer Jobs
By City of Newport News At , Newport News, 23606 $56,612 - $66,457 a year

JOB DESCRIPTION HELP DESK ENGINEER INFORMATION TECHNOLOGY Human Resources Department 700 Town Center Drive, Suite 200 Newport News, VA 23606 NEWPORT NEWS, VA Phone: ...

Help Desk Engineer, Mid
By Booz Allen Hamilton At , Arlington, 22202 $49,800 - $102,000 a year
Experience with providing IT customer support, including software installation, hardware troubleshooting, and ticket management
4+ years of experience with working in a professional environment
If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
Ability to provide excellent interpersonal interactions with executive clients
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
Help Desk Engineer Jobs
By Kinect At , Philadelphia, 19142
Stay up to date with current technology trends, teaching strategies, and educational best practices.
Manage schoolwide applications used for student learning: Hapara, Clever, Branching Minds, Kickboard, Stemscopes, Zearn, Accessit.
Communicates with the Director, other department and division managers, and appropriate staff personnel in order to integrate goals and activities.
Provide classroom instructional support for teachers through co-teaching, modeling, providing feedback, co-planning, and developing resources.
Build awareness and generate enthusiasm for technology resources.
Assess and provide input for technology resource purchases based on teacher input.
Help Desk Engineer Jobs
By AMCS Group At Jacksonville, FL, United States
Experience in a customer-facing role is desirable, but not essential.
You have excellent analytical skills.
Earn a competitive package with benefits.
Proven ability to work on own initiative.
Strong understanding of the Microsoft Office Suite
You can operate independently as well as in a team.
Help Desk - Technical Support Engineer
By Verisma At , Syracuse, Ny $20 - $24 an hour
Prioritize and manage several open issues at one time
Document technical knowledge in the form of notes and manuals
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Familiarity with remote desktop applications and help desk software (eg. Service Now)
Excellent problem-solving and communication skills
Help Desk Engineer (Hybrid)
By Kinect At , Cambridge, 02142, Ma
Mobile device management using centralized control applications (iOS and Android)
Working with additional Helpdesk staff to manage ticket assignments and issue resolution
Support building technology including VoIP phones and AV offerings
Contribute to our Knowledge database by creating Knowledge articles
Travelling to remote offices within the region as needed
Microsoft Certified Professional certification (or higher) is a plus
Help Desk Engineer Jobs
By January Technologies At , New York, Ny $75,000 - $115,000 a year
Ensure that our software remains updated against the latest vulnerabilities
Experience administering and troubleshooting devices running OS X.
An interest in securing systems and you want to take that knowledge to the next level.
Experience or interest in cloud-centric technologies.
Great written and verbal communication skills.
Commuter benefits for your travel to/from the office
It Help Desk Engineer Ii-Iv [Remote]
By Endsight At Bakersfield, CA, United States
This role is remote. Our main offices are in Napa, CA and San Deigo, CA**
Must have 5 years minimum IT Help Desk experience.
Excellent analytical, verbal, and written communication skills
Ability to adapt quickly to new technologies and changing business requirements.
Ability to organize and manage multiple priorities.
Certifications: One or more of the following:
It Engineer - Help Desk
By Prestige Staffing At Greater Orlando, United States
Apple and Linux support skills and experience.
3 Years minimum IT experience
Working knowledge of video and video codecs is preferred.
Strong communication and people skills are required
Familiarity with SFTP and FTP, network routers, switches, subnets, and ACLs
Need to be willing to go on-site
It Help Desk Engineer
By Endsight At California, United States
Must have 5 years minimum IT Help Desk experience.
Excellent analytical, verbal, and written communication skills
Ability to adapt quickly to new technologies and changing business requirements.
Ability to organize and manage multiple priorities.
Certifications: One or more of the following:
Microsoft Associate or Expert level certification
It Help Desk Engineer
By Endsight At San Diego, CA, United States

Description **This role is hybrid. There will be potential travel onsite to clients. With the option to work remotely part of the week** Want to be a part of a fast-paced growing MSP that is fiercely ...

Help Desk/Technical Support Engineer
By A.C.Coy Company At Monroeville, PA, United States
Remote configuration of software according to customer specifications
Inform Product Managers on customer issues related to software utilization and software design.
Maintain technical expertise with the products and their usage as well as general networking and PC Skills
Minimum of an Associate’s degree, Bachelor’s degree preferred. I.T. related degrees preferred, but will accept other majors with relevant I.T. experience.
A minimum of 3+ years of appropriate IT related customer service. Experience in the medical device industry highly desired.
Professional phone skills and Customer Service Skills highly desired.
Help Desk Support Engineer
By VySystems At New York City Metropolitan Area, United States

A mid-senior level Deskside support technician with experience in handling banking & finance domain customer and trading floor support experience. Candidate should at least have 2-3 years of ...

Help Desk Engineer Jobs
By Kinect At Los Angeles, CA, United States

Essential Duties And Responsibilities We are looking for a Help Desk Engineer to support a project for our client that is a large financial firm in Los Angeles, CA. Performs troubleshooting and ...

Help Desk Support/Network Operations Center Engineer
By Aktion Associates, Inc At , Maumee, 43537, Oh
0-2 years of experience with Bachelors or Associates degree or equivalent industry experience and certification
Desired knowledge of/skilled in: Microsoft Desktop and Server, Active Directory, Virtualization Basics, and Security Practices
3-5 years of IT Help desk support, MSP, or general IT experience desired
Provide a positive customer engagement by delivering a high level of support and timely response to customer inquiries.
Support business-critical areas of Aktion’s data center customer deliverables, ranging from basic user computing questions to advanced virtualization and storage.
Tracking and resolving every customer request.
Vtc Engineer / It Help Desk Support
By Aleknagik Technology At , El Paso, Tx
Certifications REQUIRED: at a minimum, CompTIA Security+ AND CompTIA A+
Must be a U.S. citizen
Must consent to and be able to pass a Government background investigation (includes finger-printing)
Help Desk Engineer Jobs
By Quontic At Queens, NY, United States
Perform special projects, and additional duties and responsibilities as required
Additional 2 years+ of progressive experience in functional area
Extensive experience with IT systems, networks, and related technologies, specifically with Office 365, MS Windows, and Active Directory
Solid knowledge of best practices in IT administration and system security
Strong analytical and problem-solving skills
Excellent interpersonal and communication skills, effective work relationships and ability to work effectively in a fast-paced team
Help Desk Support Engineer
By Conversant Group At Chattanooga, TN, United States
Manage user onboarding and offboarding experience.
Working knowledge of help desk ticketing system and remote control.
Advanced knowledge of help desk software and remote-access systems.
Manage the internal queue and ensure tickets are assigned and worked in a timely manner.
Knowledge of computer software systems, including databases, office applications, and operating systems.
Excellent analytical and diagnostic skills.
Help Desk Assistant Jobs
By University of Kansas At , Lawrence, 66045, Ks $15 an hour
Examine software issues reported by researchers and attempt to clarify or resolve them (no programming experience required).
Good verbal and written communication skills as evident in application materials and an informal interview.
Good working knowledge using Windows, macOS, or Linux operating systems.
Prior work experience, ideally some kind of detail-oriented work.
Strong problem-solving skills and the ability to learn quickly.
Create and track user-reported issues using a variety of channels such as email and GitHub.
Gtp1369 Help Desk Jobs
By Touchpoints At Nashville, TN, United States

Required Skills Strong knowledge of relational database, specifically Oracle (SQL - PL/SQL) and able to write complex queries. Working experience in JIRA and ability to write queries in JIRA and ...

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Help Desk Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

A Help Desk Engineer is a technical support specialist who provides technical assistance to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries.

What is Help Desk Engineer Skills Required?

• Excellent customer service skills
• Ability to troubleshoot hardware and software issues
• Knowledge of computer systems and networks
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Knowledge of customer service principles and practices
• Ability to work under pressure

What is Help Desk Engineer Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience with customer service
• Knowledge of Windows and Mac operating systems

What is Help Desk Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Help Desk Engineer Experience?

• Previous experience in a customer service or technical support role
• Experience with Windows and Mac operating systems

What is Help Desk Engineer Responsibilities?

• Provide technical support to customers and employees
• Troubleshoot hardware and software issues
• Respond to customer inquiries via phone, email, and chat
• Assist customers with