Vp Product, Restaurants Jobs

About BentoBox & Our Mission

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools.

Over 8,000 restaurant concepts worldwide rely on BentoBox as their digital front door. BentoBox is trusted and loved by hospitality groups such as José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group and independent restaurants including Emmy Squared, Suerte, and The Meatball Shop. In November 2021, Fiserv, a leading global provider of payments and financial services technology that enables 200,000 restaurants to deliver differentiating experiences, acquired BentoBox. The acquisition will allow BentoBox to support more restaurants than ever before.

About The Role

BentoBox is looking for a VP of Product to lead the product team and drive the product strategy and roadmap for the entire BentoBox Marketing and Commerce Platform. Reporting to the CEO, the VP of Product will lead the Product Management, Product Design and Product Operations teams and ensure they approach product development through a customer-focused, analytical and outcome-oriented lens. This role will work closely with other leaders across the organization to build upon our best-in-class product and product team to bring real value to the restaurant industry.

What You’ll Do

• Collaborate closely with the engineering team throughout the product development cycle and continue to improve on the product delivery process to promote lean and outcome oriented development.
• Demonstrate or develop a deep understanding of the restaurant industry, restaurant customers, restaurant technology and restaurant regulations.
• Manage a large and growing product organization consisting of PMs, Product Designers, and Product Operations. Develop emerging leaders while recruiting top talent to join the team at all levels.
• Connect with our customers by conducting ongoing market, customer and competitive research to inform new product focus areas and enhancements to existing product areas.
• Lead the Restaurant vertical product strategy across product lines, product partnerships and future acquisitions.
• Prioritize, allocate and align the product teams around measurable goals and KPIs that support business objectives. Create discipline around measurement and reporting for each product line.
• Represent the product team at the leadership level by building relationships across BentoBox, Clover and Fiserv to advocate for differentiated product experiences.
• Uphold BentoBox’s core mission, vision, and values.
• Drive the success of the product function, ensuring the team understands our customers, delivers high-quality products that exceed expectations, and operates with integrity.

What You’ll Bring

• Experience building products for SMBs a plus
• Keen eye for, and experience implementing, products with seamless and elegant UX/UI
• Ability to develop and articulate clear product strategy leveraging market, customer and competitive research
• Fluency in analytics and leveraging data to inform product strategy, prioritization and design decisions
• Deep respect for design as a crucial part of delivering a best-in-class, delightful product
• 10+ years in product, with deep experience bringing innovative products to market at product-driven, high-growth technology companies
• Experience scaling and managing a product team at a growing organization during transformational periods
• Extraordinary leadership and communication skills (written and verbal)
• Collaborative nature, with the ability to drive change within an organization
• Strong understanding and experience with best practices spanning lean product, agile development and design thinking
• 5+ years leading product teams, including hiring, managing and developing senior product leaders and people managers
• Passion for the restaurant industry

Perks Of Joining Us

Monday-Thursday in office work week. Work from home Fridays.

• Holistic wellness program
• Competitive salary
• Professional development, growth and support
• 401(k) with company match and Employee Stock Purchase Plans
• First 90 days in office for five days a week*
• Comprehensive benefit plans to suit your unique needs
• Opportunity to work with a passionate team making a positive impact on the hospitality community
• Company-sponsored volunteer days and community-building events
• Generous time off programs including paid parental leave
• 8 highly active Employee Resource Groups

Important Information on BentoBox’s COVID-19 Vaccination Policy

In order to protect our community, BentoBox newly hired employees in the United States will not be required to be fully vaccinated, but will be required to disclose vaccination status. Associates traveling within the U.S. will no longer be required to attend safety briefings and Fiserv-sponsored events will no longer require proof of vaccination. All Fiserv associates can enter and work in Fiserv facilities regardless of vaccination status.

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary Range

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.