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Vp Of Member Experience And Operations

Company

Ultrisium

Address New York, United States
Employment type OTHER
Salary
Expires 2023-11-16
Posted at 11 months ago
Job Description

Ultrisium is a promising pre-revenue, pre-seed startup-physical community network designed to bring together young professionals seeking personal and professional growth. Through shared experiences and connections, we aim to foster a sense of belonging, empower our members, and deepen their connection to the world, their communities, and their peers.


Our Vision

At Ultrisium, we envision a world where the doors of opportunity are not solely open to the privileged few. We believe that access, exclusivity, and the chance to form meaningful connections should be within everyone's reach. We are committed to empowering our members to scale new heights, shatter pre-existing barriers, and foster a dynamic and inclusive community that fuels the fire of ambition and potential. Ultrisium is more than a membership—it's a movement for unity, empowerment, and the democratization of opportunity. Ultrisium is on a mission to redefine the concept of exclusivity.


We are creating a world where:

  • A global community is established, empowering the next wave of entrepreneurs and leaders.
  • A culture of lifelong learning is fostered through networking and resources that promote continuous growth.
  • Members are seamlessly connected with resources, mentorship, and access that fuels their success and personal life.
  • An inclusive, vibrant network is fostered, where every member can unlock their full potential and innovate.
  • Access to exclusive opportunities is democratized, breaking barriers of privilege.


About the position: VP of Member experience & Operations


As the VP of Membership Operations, you will be at the forefront of shaping and enhancing our membership experience, driving engagement, and ensuring the highest level of satisfaction for our esteemed members.


This is a remote and part time position currently, but commitment requirement will increase over time as well as compensation.


Responsibilities:

  • Implement effective membership retention strategies, including tailored perks, benefits, and events.
  • Lead a high-performing team, providing guidance, mentorship, and support to maximize their potential.
  • Oversee the end-to-end membership journey, from initial inquiry to ongoing engagement, ensuring a seamless and personalized experience.
  • Collaborate with cross-functional teams to optimize operational processes, improve member communication, and enhance overall member satisfaction.
  • Develop and execute strategic plans to attract, onboard, and retain members, driving membership growth and revenue.


Preferred qualifications (please note: not all qualifications must be met, we will also consider promising applicants who demonstrate the energy and drive needed to succeed in the startup environment)


Requirements:

  • Proven experience in membership operations, preferably within a community (online counts), club, or hospitality environment.
  • Past experience in entrepreneurship or self employment
  • Strategic mindset with the ability to analyze data, identify trends, and develop insights to drive membership growth.
  • Strong leadership skills with a track record of building and managing high-performing teams or potential to do so.
  • B2C/B2B sales and/or marketing experience
  • Exceptional communication and relationship-building abilities to engage and connect with members at all levels.
  • Knowledge of the community/club space, specifically competitors or catalyst clubs.
  • Knowledge and extreme passion in the entertainment space
  • Passion for delivering exceptional member experiences and creating a thriving community.


Compensation

- Equity - Vested stock option

-monthly compensation or housing and living expenses

-Key Performance Goal bonuses

-Complimentary Elite Ultrisium Membership

-Complimentary entertainment and dining

-Free access to business and entrepreneurial coaching partner courses

-Salary after successful seed financing


If you are excited about joining a dynamic startup like Ultrisium, where you can make a significant impact and contribute to shaping the future of our membership community, we encourage you to apply. Join us on this thrilling journey as we embark on our mission to redefine the social club experience. Apply now and be part of our passionate team driving Ultrisium's success.