Vp Centralized Operations, Hospice

Overview
Responsibilities

• Works with cross functional teams to ensure processes are performed and meeting regulatory guidelines and internal policies are being followed.
• Makes recommendations on operational functionality within EMR platforms and other Amedisys technology platform investments and how they can be used to gain efficiencies in day-to-day business operations.
• Measures performance results of assigned team members to determine strengths, performance gaps, and future needs of the company.
• Ensures compliance with policies, procedures and regulatory mandates including but not limited to abiding to the terms of the Amedisys Compliance Program.
• Establishes continuous improvement by reviewing and recommending policies and procedure updates that impact hospice culture.
• Perform other related duties as assigned.
• Responsible for making recommendations regarding streamlining operational process to maximize operational and financial efficiencies using technology and people.
• Establishes and maintains solid relationships with business unit leadership and other senior leaders.
• Partners with direct reports and cross-functional leaders to identify potential areas for operational innovations to meet customer expectations.
• Ensures data access internally among local, regional, and executive leaders, as appropriate, to assist in reviewing performance and in making business decisions based on results.
• Partners with hospice president to reassess priorities and evolve centralized functions to meet changing needs of business and support overall company strategy and goals.
• Responsible for day-to-day oversight of budget and functional processes carried out by assigned centralized team leaders to ensure timely and accurate performance.
• Monitors and evaluates employee performance. Holds employees accountable for the attainment of defined goals and objectives. Executes effective performance redirection when needed. Develops employees through coaching, mentoring, and formal/on the job training and development opportunities.
• Continually works to identify business functions of the centralized team(s) that can be successfully performed in a cost-effective, high-quality manner.
• Routinely assesses centralized division performance and recommends and implements strategies to improve results.
• Ensures customer satisfaction by leading collaborative development of service level agreements, by adhering to those agreements, and by monitoring cost, quality, and timeliness of agreements.
• Leads and motivates staff to achieve organizational objectives.
• Periodically reviews the recommended staffing matrix and productivity measures across teams and makes recommendations on changes to the staffing matrix and productivity goals.

Qualifications

Required-

• Executive level experience including large scale P&L responsibility.
• Seven (7+) years' management experience.
• Five (5+) years' healthcare experience including P&L (profit/loss) ownership experience.
• Bachelor's degree in Nursing, Business Administration or related field.
• Experience managing at scale including large teams (200+ employees, multiple functional areas, multi state teams, large scale remote teams).

Preferred-

• Proficiency with HCHB application.
• Current, unencumbered RN license.
• Proficiency with Microsoft Excel.
• Master's degree in Nursing, Business Administration or related field.
• Five (5+) years' Hospice leadership experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.