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Tax Payroll Ops Associate

Company

Intuit
Address , Nevada Test And Training Range, Nv
Employment type
Salary
Expires 2023-06-13
Posted at 1 year ago
Job Description

Overview

We are in search of a Payroll Tax Processor in our Reno, NV office. To be successful you should bring with you an analytical mindset with strong critical thinking skills. You must have an aptitude to seamlessly flex between multiple payroll processes.

You will be part of an operation that is customer-obsessed. You will be responsible for solving complex payroll tax issues accurately and timely for Federal, State, and Local tax agencies while effectively supporting a critical function for our payroll business.

What you'll bring

  • Knowledge of government agency filing systems
  • Financial, analytical and computer skills required
  • Proactive problem solving skills
  • Outstanding Customer Services skills
  • High school, GED is required. Higher level education or is preferred
  • Mentor & Teacher mindset along with strong written and oral communication skills
  • Ability to identify and improve processes
  • Knowledge of general tax regulations, compliance, and tax payments

How you will lead

  • Work with moderate supervision using detailed instructions on assignments, which require research and analysis to resolve any and all applicable issues, escalating issues when necessary to the next level of support
  • Process documents and assignments efficiently
  • Maintain performance results and support strong communication skills in a virtual environment
  • Provide World Class customer service for established clients, answering questions related to payroll, tax filing and associated processes
  • Communicate with clients, customers and upper level management utilizing provided software