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Supervisor - Operations Support
Company | San Antonio Water System |
Address | , San Antonio, Tx |
Employment type | FULL_TIME |
Salary | $60,873 - $104,445 a year |
Expires | 2023-10-04 |
Posted at | 8 months ago |
Starting salary is $60,873.00. Rate of pay depends on qualifications.
JOB SUMMARY
The Supervisor-Operations Support is responsible for overseeing daily operational support activities for Field Operations (Distribution & Collections) to include, monitoring, coordinating, and scheduling service contracts and associated services, overseeing time and attendance processing, and monitoring and tracking departmental expenses. This position also develops, generates, and maintains customized and periodic reports used to analyze and evaluate business process measures, work requirements, and budgeting resources.
ESSENTIAL FUNCTIONS
- Ensures resources/materials are readily available for efficient maintenance operations by coordinating and scheduling service contracts and related services.
- Performs other duties as assigned.
- Supervises and ensures the accurate and timely processing of time and attendance data for Distribution & Collection maintenance personnel; tracks vacancies and filled positions and oversees uniform contract.
- Forecasts, allocates and monitors the financial resources for Distribution & Collection (including Support Services); this includes the annual budget process and monthly budget variance report analysis.
- Provides effective coordination and administration of COSA Row Permit process.
- Supervises, selects, develops, trains and evaluates personnel; initiates corrective action as necessary.
- Researches, analyzes, and manages budget expenses for material contracts to include ensuring the accurate and timely processing of all Service Center purchases.
- Recommends, develops, implements, and updates departmental practices and procedures.
- Establishes and maintains effective working relationships and public relations.
- Develops, generates, and maintains customized and periodic reports used to evaluate business process measures, work requirements, and budgeting resources and briefs management on findings.
DECISION MAKING
- This position has twelve direct reports.
MINIMUM REQUIREMENTS
- Associate's Degree in Business Administration, Accounting, Public Administration or related field from an institution accredited by a recognized accrediting agency.
- Five years' operational support and/or administrative experience (in an operations environment), including three years' experience supervising personnel.
- Valid Class "C" Texas Driver's License.
- Proficient in word processing, spreadsheet, database, presentation, computerized maintenance management system and financial software.
JOB DIMENSIONS
- Contact with internal and external customers, contractors and governmental agencies.
- Communicates effectively, verbally and in writing.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Working conditions are mainly in an office and field environment.
May be required to work hours other than regular schedule.
May be required to work hours other than regular schedule.
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