Sales Supervisor Jobs

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Sales Supervisor
Department: Sales Execution
Reports To: Sales Manager
Travel Required: Up to 50%
Why work at Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
As the Sales Supervisor, you will train, lead and supervise direct reports in the assigned location(s) and sell products and services in order to satisfy company objectives.
Function Related Activities/Key Responsibilities

• Manages the activities of the DSD team in assigned area, including but not limited to, maintain relationships that grow our business, achieving established performance scorecards, handling customer issues, developing sales within accounts, analyzing and controlling department expenditures, preparing sales reports, implementing process improvements, participating in trade shows
• Ensures safe behaviors (driving, warehouse, etc) are being practiced and strives to ensure that safety goals are achieved for all sales positions.
• Collaborates with other departments within the organization to support overall company goals.
• Aligns with Sales Manager to establish long-term and short-term goals for teams and individuals and uses data to measure and monitor sales processes, identify issues, and enhance performance.
• Conducts warehouse walk-throughs as necessary.
• May be requested to perform different or additional duties as assigned
• Supports Sales Manager with overseeing location operations, including staffing, training, inventory management, finance, systems, and facilities to drive revenue growth and accomplish financial objectives.
• Meets primarily with key customers (large, complex and/or at risk), assists sales representative with maintaining relationships and negotiating and closing deals.
• Manages development and retention of DSD accounts for assigned area through a sales team.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Analyzes and controls expenditures to manage P&L responsibilities.
• Prepares sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Supports Sales Manager to direct channel development activity and coordinates sales distribution by establishing and assigning sales territories, quotas, and goals and addressing routing optimization.
• Directs sales forecasting activities and reviews/analyzes sales data to set performance goals and promote sales in assigned area.
• Participates in daily activities of staff and may determine route coverage.
• Attends and networks at trade association meetings to promote product and company; may be required to coordinate or lead special event occurring on weekend and/or nights
• Executes strategies to meet or exceed sales goals, achieve KPIs, and appropriately handle customer issues.
• Supports Sales Manager to Maintain and utilize up-to-date knowledge about the markets served, customers, vendors, and competitors to drive successful operations.
• Responsible for building, developing, and retaining talent necessary to drive a high-performance sales team, along with ensuring succession planning is in place.

Position Requirements

• 3 years of management or supervisory experience in a sales environment
• Valid Driver’s license: a Commercial Driver’s License (CDL) required for vehicles 26,000 lbs or greater.
• Successful completion of pre-employment physical
• Bachelor’s degree in related field from four-year university preferred
• E xperience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
• Must be at least 21 years of age
• COVID vaccination
• Knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint) and handheld point-of-sale computer systems preferred
• DOT medical certification
• Acceptable driving record
• High school diploma or equivalent required.

What We’re Looking For

• Effective at delivering data/fact-based, persuasive story telling
• Ability to listen and empathize in order to effectively collaborate with breadth of stakeholders.
• Knowledge of and ability to gather, interpret and apply multiple consumer/industry insights and trends used in the development of channel strategies and programs.
• Knowledge of the retail industry (e.g., retailers, competitors, trends, visual merchandising, equipment, general business environment) related to multiple channels of distribution.
• Elevated EQ/Diplomacy to enable navigating broad system stakeholders
• Leadership
• Knowledge of syndicated sources (e.g., AC Nielsen, IRI, CCT+, Home Scan) used in the analysis of trending market, customer, consumer and dollar/volume dynamics.
• Strong communication and organization skills

Physical Demands/Work Environment
Required
While performing the duties of this job, the employee is regularly required to do the following
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally lift and/or move up to 50 pounds.
• Frequently required to sit and occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.
• Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate but may be moderately loud in warehouse areas.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Our Values
Champion People Welcome Individuality, Learn Together, Encourage Each Other
Inspire Creativity Dream big, Think Fresh, Make It Happen
Wow Our Customers Serve with Purpose, Exceed Expectations, Do What’s Right
Serve Our Customers Be Genuine, Bring Joy, Make a Difference
Win Together Be Brave, Have Fun, Celebrate
Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
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