Solutions Specialist Jobs

Solutions Implementation Specialist

USA - Fully remote (Travel required) · Full-time · Senior

About the company

My client are transforming SAP customers into agile DevOps organizations, accelerating S|4HANA migrations by 2-5x, and enabling digital programs at scale. Come join our hyper-growth team as we delight customers with proven and referenceable solutions.

Founded in 1997, the company is a focused and nimble innovator that develops automation software to enable the adoption of DevOps and Agile practices for global organizations running SAP. They are a global company seeking hard-working, goal-oriented professionals who want to make their mark and over-achieve results as we expand in North America.

My client have established itself as a trusted advisor to well recognized Fortune 500 and Global 2000 businesses and we are looking for the right talent to continue the explosive growth.

About the role

As a Solution Specialist, you will work as a consultant focused on Implementation and Delivery of our BDEx product. You will have the opportunity to work on exciting SAP projects with multi-disciplinary teams (technical, functional, and business) both locally and remotely. This role will have a significant impact on our company’s success and will be instrumental in meeting customers’ needs and expectations.

The product addresses the need of timely, accurate back-end processes for exceptional customer service in the Utilities industry. BDEx allows our clients to consolidate and accelerate exceptions management, answer customer inquiries faster and more proactively, measure agent performance accurately and, convert transactional data into insights that drive better decisions.

Responsibilities:

• Cross-function collaboration: Collaborate with the Development team on scoping and designing new product features. Be involved when needed in pre-sales activities.
• Customer Centric: Provide consulting services and end-user training on delivered solutions.. Provide curated post Go-Live support. Manage stakeholders and provide regular reporting on product implementation progress.
• Technical Depth: Lead requirements capture and blueprinting efforts for BDEx implementations. Deploy and configure product to meet customer requirements. Troubleshoot and resolve technical problems.

Requirements:

• Experience in working with SAP BPEM (Business Process Exceptions Management)
• Previous consulting experience. Excellent stakeholder management skills
• Solid proven experience in Functional SAP IS-U, particularly Billing, Device Management and BPEM.
• Previous Exposure Agile Scrum, DevOps, or similar delivery methodologies
• Travel required
• Desired but not mandatory: technical ABAP skills, Knowledge of S/4HANA, Knowledge and experience of Fiori

Benefits:

• Global Flexibility (work abroad up to 1 month per year)
• 15 days holiday per year
• Competitive salary package and bonus
• Paid Volunteer Day
• Flexible working arrangements
• Health and dental insurance
• The chance to join a market-leading, vibrant technology business that is growing rapidly, working with some of the most innovative clients and partners in the world
• A matched 401k contribution capped at 6% of base salary

This role is remote-first based in USA (with travel required). Unfortunately they are not able to provide a visa-sponsorship, so we would require you to have a valid right to work in USA.

If you think this role sounds like what you are looking for then please click 'Apply Now' and get in touch with Aaron today. If this role is not right for you, but you know someone who might be interested, please get in touch with me at [email protected]

Thank you for your applications!!