Solutions Engineer Jobs

About Us

We are artists, hackers, physicists, engineers and entrepreneurs across industries and cultures. We are passionate about making the previously impossible, possible.

At Ntropy, we’re changing the way financial data is used. We allow companies to better understand the transactions of their customers with our leading API for transaction labeling. We make it easier for developers to build amazing financial services products on top of transaction data.

We are a globally distributed team, and while we’re currently fully remote, we value coming together. We make an effort daily to see everyone’s faces virtually, and for those of us in the same city, we have weekly in-person working sessions. Not to mention, quarterly company off-sites in international locations. We care deeply about building a product that will not only make the financial lives of our customers better, but the financial lives of our employees better.

At Ntropy, we value:

1. Ownership

2. Candor

3. Fun

Why We’re Hiring

Solutions Engineering at Ntropy is an emerging function to support our prospective customers in understanding the technical components and value of Ntropy products. Solutions Engineers will be responsible for providing technical and benchmarking guidance to prospective customers, and a close partner to Sales in the pre-sales process. They will demonstrate how Ntropy’s solutions can address prospective customers’ business needs, help development teams rationalize the use of our API, and help decision-makers understand how Ntropy’s transaction enrichment can fit into their product ecosystem.

In addition to Sales, this team will interface with Product Management and Engineering to deliver the highest quality technical understanding of Ntropy’s API services. The Solutions Engineer is a highly visible technical and product expert in the pre-sales process.

Our customers are high-growth startups, SMB's and enterprise companies that will become the next great FinTech companies, and your job is to help them understand the product value of Ntropy, so that they can build amazing experiences for their customers.

What You'll Be Doing

• Serve as the technical partner for all prospects throughout the sales process
• Address technical questions and objections and provide best practices on benchmarking and integration
• Work with our engineering and product teams to translate prospect feedback into meaningful product insights - be an advocate for our prospective customers!
• Demonstrate to prospects how Ntropy can best address their use cases and technical requirements
• Be a consultative partner to both Sales, Customers, and Product

Who We're Looking For

• Experience selling or building SaaS or developer focused products
• You have a sales mindset, and an ability to read the room
• Basic knowledge of APIs and application structure
• Bonus: Understanding of financial infrastructure and systems, e.g. payments, account funding, risk management, lending
• Bonus: Understanding of machine learning
• You have a “bias to try” and are not afraid to be creative and fail
• Ability to understand new technologies and complex concepts quickly
• Technical fluency and passion for finding the solution to a product challenge
• Excellent communication skills - must be energized by both advocating internally and pitching externally

Perks & Benefits