Senior Manager/Director, Solutions Engineer

ArcSpan Technologies is an innovative audience monetization SaaS company operating within the rapidly evolving AdTech and MarTech industries. ArcSpan delivers efficient next-gen data tools and dynamic revenue optimization solutions to leading publishers and audience data owners to help drive top- and bottom-line growth. As customers seek to adapt to a first-party addressable audience marketplace, ArcSpan’s Audience Monetization System (AMS) boosts their revenue by enhancing the quality and quantity of real-time targetable audiences in an automated way, while tracking and optimizing to KPIs across digital channels. ArcSpan’s enterprise technology product suite and data solutions drive both on-site and off-site monetization success.

Established by digital industry leaders from Accordant Media, dentsu, NewsCorp, and Beeswax, ArcSpan prioritizes consumer data privacy and fosters industry transparency. The company is headquartered in New York City.

www.arcspan.com

We are seeking a collaborative, innovative Senior Manager/Director, Solutions Engineer to join our team!

ArcSpan is seeking a Senior Manager/Director, Solutions Engineer to join our team and help support the next generation of real-time audience monetization solutions. This critical role will work closely with the Sales Team to help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations and supporting technical evaluations. On a day-to-day basis, they will interact with the customer product owner, business process owner and technical resources to understand requirements, analyze information and craft comprehensive solutions. They also need to show a strong understanding of typical business challenges or common objectives faced by customers within the industry. They will also have a critical voice with the product team to help prioritize features based on input from customers, competitors and partners.

PRIMARY RESPONSIBILITIES

• Identify and qualify business opportunities, identify key customer technical objections and develop a strategy to resolve technical blockers.
• Establish, grow and lead ArcSpan’s Solutions Engineering team to problem solve, jointly brainstorm and deliver product solutions that meet business needs and make sense within the business strategy and engineering constraints
• Responsive to team and client needs, concerns and changes in direction
• Support the technical relationship with ArcSpan’s customers, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of the Audience Engine
• Conduct, synthesize, and present competitive analysis, product/market fit analysis
• Build strong relationships inter-company and with clients to facilitate innovation and leadership
• Serve as the voice of the customer to the engineering team
• Stay abreast of industry and technology ecosystem changes and trends related to data, identity, privacy, and consent that would potentially impact product strategy or delivery
• Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement the Audience Engine using best practices.

QUALIFICATIONS

The successful candidate will have:

• Ability to drive innovation and client success
• Deep operational experience of DMP/CDP or other audience management solutions, as well as experience with publisher ad servers and programmatic stacks
• Resourceful and entrepreneurial thinker who can work through and solve problems
• Minimum 5 years of professional experience and 3+ years of relevant work experience across media and/or technology organizations
• Strong understanding of the advertising and marketing technology ecosystem, with an understanding of how the “pipes” work
• Reasoning ability: ability to define problems, collect data, establish facts and draw valid conclusions
• Communication skills: ability to read, analyze and effectively present information to top management and public groups
• Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Experience writing technical requirements, ideally for data science and engineering teams
• BS / BA degree or equivalent experience

ADDITIONAL INFORMATION

ArcSpan offers an attractive compensation package including: competitive base salary, annual bonus, equity and additional health insurance, time off, 401k, flexible working environment and other benefits.

This is a hybrid position – partially remote and partially working out of our HQ in New York City. Candidates must be within daily commuting distance of NYC or willing to relocate.

ArcSpan Technologies is an Equal Opportunity Employer. Applicant information will be kept confidential according to EEO guidelines. Candidates must be legally authorized to work in the United States.

Direct candidate applications only. Absolutely no employment nor outsource agency submissions please.