Systems Engineer Iii Jobs

About AbleTo
Join our mission-driven organization, where your work matters and a diversity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects individuals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches, and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.
Overview
The Systems Engineer III manages AbleTo’s systems and networks. They design new system architecture, monitor and maintain computer networks, troubleshoot and resolve system errors and inefficiencies, and ensure the computer systems run smoothly and effectively. They also train junior Systems Engineers.
What You’ll Do

• Maintains the organization's IT infrastructure, including Cloud Architecture, software, servers, storage solutions, networks, and physical facilities. Possesses solid knowledge of the subject matter.
• Regularly review current system configurations and provide recommendations for system improvements.
• Netskope (Cloud Security)
• Jamf (Mac Management)
• Responsible for work encompassing information technology (IT) applications and infrastructure systems across AbleTo.
• Future systems TBD
• SME on our core systems, their integrations, and dependencies.
• Cisco Umbrella (Cloud Security)
• Intune (PC Management)
• Provide technical support, troubleshooting, and complex problem resolution on escalated issues while monitoring and maintaining application environment stability.
• Provides leadership, coaching, and/or mentoring to level I System Engineers.
• Slack, Zoom, and Confluence (Collaboration Tools)
• Tanium (Secure Endpoints)
• Secure File Transfer protocols, SFTP, HTTPS, etc.
• Gather business requirements, conduct needs assessments, develop functional specifications and build to ensure that developed IT applications solutions support business objectives.
• Support the ongoing development and maintenance of our Information Technology Operations.
• Lead projects, in conjunction with Senior and Lead engineers overseeing the successful release and transition of new IT services into support, meeting the team s service acceptance criteria.
• Participate in security initiatives, including access control and vulnerability testing.
• Manage Engine Administration
• Maintain and improve existing build and deployment processes.
• Act as an escalation point for Service Operations where there is a need to escalate to L3 and for problems pertaining to IT technology with a view to re-engineering.
• CrowdStrike (Firewall)
• Review requirements and execute the necessary workflow and enhancement changes within the following key systems:
• Jira System Administration (ITSM)

Who You Are

• Strong, hands-on experience with Google Workspace (Google Gsuite Administration, Docs, Sheets, Drive), Google Cloud GCP, and Windows Server/OS.
• A can-do, positive attitude.
• You are able to work onsite at our NYC location
• Skills in critical thinking, problem-solving, and analyzing, interpreting, and evaluating complex information.
• You hold a Bachelor’s degree (ideally in Technology or Networking) or equivalent work experience.
• Outstanding communication skills and proficiency in interpreting results and formulating recommendations/action plans.
• Demonstrated ability to take ownership and manage technical projects within a team environment to advance the greater team goals.
• Technical expertise with Windows and Mac operating systems.
• You have 1+ years of experience working with Jira as a System Administrator.
• Desire and ability to learn new technologies and applications on your own to support the needs of the business.
• You have 5+ years of experience working with AzureAD, Powershell, Scripting, and SaaS solutions.
• Technical expertise in creating & troubleshooting various workflows & integrations between SaaS solutions.

Why You Should Join Our Team
We’re proud to be a Great Place to Work-Certified™ company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days because your well-being is important to us.
At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for the Systems Engineer III role today.
Follow AbleTo on LinkedIn, Twitter, and Instagram!
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.