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Smb Solutions Engineer Jobs
Company | Asana |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-27 |
Posted at | 10 months ago |
We are looking for an experienced Solutions Engineer to help streamline every part of Asana’s sales process and be the primary customer-facing voice of our Product and Engineering teams in their region.
- Position Asana solution within the market space as a market leader
- Work cross-functionally with the entire business (Sales, Product, Security, User Operations, Customer Success, Engineering)
- Help to strategize the largest revenue opportunities at Asana
- Be a key voice of the customer back to the Product team as you will identify and help overcome technical, educational, and competitive obstacles to our continued enterprise sales growth
- Position yourself as a trusted advisor for colleagues and customers
- Provide technical expertise to help the customer achieve great things
- Work with internal product stakeholders to deliver customer feedback and deliver solutions back to the customer
- Understanding of RESTful APIs and experience showcasing the power of APIs in customer conversations
- Experience with creating custom demos from scratch which mirror customer needs and running customer POCs (Proof of Concepts)
- Experience responding to technical questions and security requirements from customers and comfortable speaking towards SSO/SAML/AD and other identity authentication protocols
- A deep technical curiosity and understanding of how IT systems work in a business context as well as familiarity with BI tools and deep knowledge of a SAAS ecosystem
- Someone who can work with marketing, business, and product teams to find efficient paths to successful “lead → customer” transitions and long-term, successful partnerships.
- A storyteller who is comfortable presenting a company and product to anyone in any setting.
- 2+ years in a Sales Engineering role (or similar) in a SaaS environment.
- In-office culinary options to cater to your dietary preferences
- Career coaching & support
- Mental health, wellness & fitness benefits
- Inclusive family building benefits
- Long-term savings or retirement plans
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