Network Engineer Jobs

Job Title: Sr. Network/System Engineer (2023-05-11-015)

Location: Sunnyvale, CA

Duration: 6 months / 900 hours

Agency Interview: Webcam Interview Only

Sr. Network/System Engineer – Information Technology

Background

The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City’s server and storage platform, network infrastructure, VoIP system, desktops and laptops, emergency, and non-emergency radios, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City’s operations effectively and efficiently.

Services Requested

We are currently recruiting for a Sr. Network/System Engineer (temporary assignment) to further enhance our service delivery. The ideal candidate will work as a senior member of the Network Engineering Team and will perform a variety of network support functions for the department, such as troubleshooting routing and switching problems, network hardware replacement and IOS updates, monitor network and recommend/implement network enhancements, ensure network up-time and optimization.

There is a possibility for this position to convert to a term-limited position with the City (2 years, with the possibility of a 3rd year). The Sr. Network/System Engineer will be required to be onsite during the entire duration of the

assignment.

Essential Job Functions

• Acts as a liaison between the various divisions within the department along with the client departments.
• Ensuring compliance with warranties and/or specifications.
• Voice, radio and video network infrastructures, equipment, servers, and applications to achieve optimum performance in accordance with the IT Service Level Agreement (SLA).
• Performs structured and complex analyses and develops integrated information flow according to documentation related to area of assignment.
• Inappropriate access or destruction to include disaster recovery and business continuity.
• Monitors system capacity and utilization and performance of systems or networks and performs necessary restructure or recommends expansion.
• Develops technical system documentation, training materials and provides training to users and other support staff.
• Provides input, recommendations on new technology and solicits technical specifications.
• Evaluates and monitors cost acquisition of network and server related items to obtain the best results, meet budget guidelines and ensure system compatibility.
• Implements a preventive maintenance routine identifying weaknesses of current system to determine critical server/storage or networking issues.
• Assists in the creation of operational procedure manuals.
•  Communicates clearly and concisely, both verbally and in writing.
• Assists in the development and operations of the IT Strategic Plan (ITSP).
•  Troubleshoots, upgrades, or configures network systems or server hardware or operating system issues to determine cause(s) of failure and resolves problems including relocation of wiring infrastructure and
• Upgrades network operating systems, server and storage systems and configures software.
• Prepares presentation materials for meetings, documents, and follows up accordingly.
• Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical server/storage or network issues, including cybersecurity.
• Provides guidance to team members.
• Researches, designs, develops security and integrity of network systems to ensure protection from
• Reviews and evaluates technological network related needs and recommends appropriate solutions; works closely with vendors to ensure complete and successful projects.
• Plans, designs, recommends, installs, upgrades, and supports data center activities and systems of data,
• Sets timelines and expectations for tasks within various project plans.
• Provides subject-matter expertise on complex technical issues related to their area of focus.
• Leads and coordinates IT, departmental, and vendor resources for projects in accordance with project plan.

Required Skills/Experience

• Microsoft Office, Microsoft Project and Microsoft Visio.
• Principles of project management, task completion and resource management.
• Structure development, features, and access including configurations protocol and interfacing.
• Network design and troubleshooting
• Applicable industry and safety codes and technology standards.
• Minimum 5 - 7 years network/system engineering.
• Connectivity, system integration, and network design.
• Methods and procedures of systems administration and security and integrity maintenance.
• Network traffic and performance parameters, including understanding telecommunications theory and practice.
•  Advanced cybersecurity practices and procedures.
• Principles and practices of ITSM (IT Service Management) systems to include incident/problem management; request fulfilment; knowledgebase; asset management and IT service catalogs.
• Wide Areas Networking Connectivity utilizing T1, T3 and fiber backbone transports.
• Principles and practices of excellent customer service.
• Team formation and execution; how to motivate teams.
• Cost-benefit analyses to recommend the most effective solution.
• Principles and methods of system and storage capacity, physical, virtual and cloud-based Local Area Network wiring and distribution methods.
• Current CCNP
• Current developments and trends of network technologies and/or server/data storage technologies.
• Office methods, procedures, software and equipment.