Senior Director, Development Data & Analytics

About the Obama Foundation

At the Obama Foundation, we are guided by a core belief: that ordinary people working together can change history. Our mission is to inspire those people to take action, empower them to change their world for the better, and connect them so they can achieve more together than they can alone.

We were founded by community organizers, so when we seek change, we do it by bringing people together.

That approach begins at home, on the South Side of Chicago, where we are building the Obama Presidential Center. The Center represents a historic opportunity for Chicago: a chance to build a world-class museum and public gathering space that celebrates our nation’s first African American President and First Lady, steps away from where he began his career, where she was raised, and where—together—they made their home.

But that approach extends to all our work, whether it’s holding leadership training sessions in communities throughout the U.S., bringing local leaders together in countries around the world, working to support the global education of girls, or ensuring young men of color have pathways to opportunity.

As President Obama has said, “we cannot solve the challenges of our time unless we solve them together.” So join us.

For more information, please visit www.obama.org.

Purpose of the Role

The Senior Director of Development, Data and Analytics will help to shape the Foundation's strategic vision by leveraging data to inform decision-making and drive impactful philanthropic initiatives.

As a key member of the Development team, the Senior Director, Development Data and Analytics leads the design, implementation, and maintenance of the data systems, processes and analytics underpinning the Obama Foundation’s development program. This will include gift processing, uploads, data controls, training, reporting and analysis, including Direct Response, Major Gifts, Corporate Gifts, Planned Giving and Foundation Grants.

You will manage all aspects of data within the Development team to enable it to achieve its goal to raise the funds necessary to build, operate and endow the Obama Presidential Center; enable Obama Foundation programming; and sustain the Foundation in the future. They will continually assess the data needs for the team and recommend and implement improvements to products, systems and processes. They will play a key role in structuring, measuring and analyzing donor and income trends to inform fundraising strategy and decision making.

The position will report to the Senior Vice President, Development.

Core Job Responsibilities

• Support data-driven fundraising activities through dashboards, reporting, and analytics, utilizing demographic, engagement, giving, and predictive data, and automating data flows as much as possible.
• In partnership with the Systems Solution Manager, control system access including setting security parameters. Perform audits and lead data cleanup/hygiene efforts as needed. Implement processes to ensure data integrity, and oversee data entry and reporting workflows to ensure consistency across the team. Create and maintain processes to integrate data across all relevant systems.
• Develop, maintain, and enhance reporting systems to track and report on revenue. Create dashboards that enable multi-year development revenue and expense projection planning.
• Perform other duties as assigned.
• Manage Gift Processing, Analytics, and Database Operations staff.
• Manage development data budgets, track all invoices/expenses, and provide regular written reports and commentary to management.
• Create training materials, conduct user onboarding, and provide troubleshooting support. Stay up to date on system changes and new technologies, and communicate these changes to the team.
• Identify, develop, and implement plans to ensure data within Salesforce is accurate, clean, complete and updated on a regular basis (e.g. demographic overlays), using automated systems as much as possible.
• Develop and lead implementation of development data strategy, ensuring that all data is managed appropriately to enable effective fundraising and ensure that all decisions are informed using clear analysis and reporting.
• Serve as the point of contact with data vendors; responsible for managing several critical vendor relationships to achieve ambitious growth goals.
• Create database field usage guidelines, for use by frontline fundraising staff, and definitions to ensure database management and maintenance tasks are performed effectively.
• Coordinate data governance model integration with the Foundation’s data governance team.
• Identify, develop, and implement plans to ensure all gift and related donor data is in Salesforce accurately on a timely basis, using automated systems as much as possible and design and implement accountability protocols.

Key Deliverables / Outcomes

• Clear data strategy for the development program ensuring that systems and processes support all areas of fundraising.
• Clear, regular, actionable reporting to enable informed decisions within Development.
• Strong processes and controls in place to ensure that all data is accurately maintained and updated regularly.
• All donations are accurately recorded on a timely basis in the relevant systems.

Required Qualifications

• Proven leadership skills as an effective, team-oriented leader and thoughtful collaborator.
• Exceptional organization, analytical, and planning skills with strong attention to detail and the ability to solve problems and excel in a high-performance culture.
• Significant experience leading a data operation for a large, diversified fundraising program including a large number of donations across many different types and levels of giving.
• Demonstrated ability to manage multiple projects and deadlines to achieve program goals.
• Ten years of experience working with data in a similar environment is preferred.
• Experience managing staff and working collaboratively within an effective team.
• Strong communication skills and the ability to communicate effectively with donors, vendors, and team members.

The salary range for this role is between $164,663 and $295,914.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. The Obama Foundation is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

In the interest of employee health and safety during the pendency of the COVID-19 global pandemic, the Obama Foundation is requiring that all prospective employees present proof that they are fully-vaccinated against COVID-19, or seek a reasonable accommodation for religious or medical reasons, prior to their first day of employment.

Equal Opportunity Employer

The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at [email protected] if you require a reasonable accommodation to complete this application.