Data Scientist, Clinical Analytics

Our mission: to eliminate every barrier to mental health.

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

We're looking for someone with quantitative experience combined with a commitment to making data accessible and interesting to business stakeholders. You’ll work closely with product and operational teams to deeply understand Spring Health’s provider strategy and operational needs. You’ll then take that expertise and collaborate with product, engineering, data science and IT colleagues to build new analytics tools (reports, dashboards, etc.) to support growth and operational priorities. This position will report to the Associate Director of Data Science

What You’ll Be Doing

• Collaborate with Data Science, Business Intelligence, Engineering and Product teams to maintain and improve current data sharing workflows, design new data-driven solutions, and prepare for new product launches
• Provide analytical support for Provider Operations and Customer Success stakeholders for ad-hoc analyses and ongoing improvement work
• Conduct regular audits of provider data to ensure completeness, consistency, and accuracy
• Collaborate closely with the Provider Operations team to gather and analyze data, trends, and insights that can improve the efficiency and effectiveness of network management and service delivery
• Build and maintain intuitive, and actionable reports, visualizations, and dashboards using Looker, Salesforce, Zendesk, and other tools
• Work closely with product managers, clinical, and operational teams to deeply understand Spring Health’s provider strategy and operational priorities. You will then take that expertise and collaborate with product, engineering, data science, and IT colleagues to build new analytics tools (reports, dashboards, etc.) to support those priorities.

What We Expect From You

• Experience with data visualization tools (e.g., Looker, Sisense) to create insightful and actionable dashboards and reports tailored to business needs
• Knowledge of HIPAA regulations and data privacy considerations related to mental health data and familiarity with mental health-specific data sources, such as electronic health records (EHRs) and mental health billing and claims data. a plus
• Strong communication and interpersonal skills to effectively collaborate with mental health professionals, stakeholders, and present data findings in a sensitive and informative manner
• Proficiency in python, SQL, and dbt for cleaning, manipulating, and analyzing complex data sets
• Ability to thrive in a startup environment, being adaptable, proactive, and innovative in finding data-driven solutions for the mental health tech industry
• 2-3 years of proven experience as a Data Scientist, Data Analyst, or Analytics Engineer in a healthcare, logistics, network management or service delivery context
• Excellent analytical and problem-solving skills with the ability to quickly understand the scope of a problem, gather requirements, translate that to an action plan, and execute in close partnership with stakeholders
• Ability to work directly with a data warehouse like redshift or snowflake, and build data models using tools like dbt and SQL

The target salary range for this position is $120,000-150,250, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What To Expect Working Here

• You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
• You will be challenged to set and protect your own boundaries
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will create processes & products that have never existed before
• You will be held accountable to an exceptionally high bar and impact

And…

• You will become more resourceful and resilient
• You will experience transparency, integrity, & humility from leadership
• You get to be part of a winning team that opens doors in the future
• You will be empowered to constantly challenge the status quo
• You get to be surrounded by some of the brightest minds in the field
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You get to learn and grow at an extremely accelerated pace

Benefits Provided By Spring Health

Your Total Health:

• Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave.
• Generous medical, dental, vision coverage available day 1 + access to One Medical
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)
• 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Flexible paid time off in addition to 12 paid holidays throughout the year
• $500 per year Wellness Reimbursement

You And Your Family

• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• 4-4.5 months of fully paid parental leave
• Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting You Financially Through

• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a Culture You Can Thrive In

• Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Focus Fridays: no meetings, no distractions, just time for you to get work done.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.