Manager, Data Science & Analytics

The Data Science and Analytics team at Dataworks drives insights into every aspect of our business including product, engineering, marketing, sales and partnerships. This role will direct a team of analysts that develop and implement actionable insights associated with a wide variety of consumer and network data sets. These assets are leveraged to tactically drive Dataworks’ global strategy and enable informed decision making across the enterprise and as a client monetization vehicle. This team gains insight into key business problems and delivers solutions by applying highly technical analysis techniques to examine structured and unstructured data from multiple disparate sources. We are looking for an individual to bring a solutions architecture mindset to the platform to enhances our capabilities internally and as a service to our partners. As a leader, you will be hands-on with data to drive strategy, improve processes, build-out toolsets, all while coaching a team of talented analysts. If you are passionate about creating value from data and solving problems, we are looking for you!

Experience working in an eCommerce or related internet technology business with in-depth familiarity with metrics such as conversion, funnel, segmentation, retention, and monthly active users A PLUS!

ABOUT WHAT YOU'LL DO:

• You’ll advocate for and drive quality work: brainstorming analytic approaches, ensuring appropriate QA systems are in place, and providing guidance on communications.
• You will establish a team with a solid foundation of analytic capabilities with strong critical thinking skills and the ability to use data to solve problems
• You will oversee the product and marketing analytics work, balancing team alignment toward priorities and goals, optimizing processes/tools, and evolving the analytics org to grow and adapt to evolve our business strategy and address growing business needs and thrive working in ambiguous environments.
• You will work with cloud-based analytics and DSML platform architectures as well as the data pipelines that power them and when needs arise evaluate and select technology vendors and administering systems/tools
• You are comfortable digging into strategic discussions about data: making recommendations, identifying opportunities, and driving improvements related to data and analysis. And you will guide your team to work strategically with stakeholders - providing analytics guidance and strategic recommendations to improve our products.
• You will manage and grow a team, fostering business acumen, technical skills and create a path for growth for each member of your team.
• You will be accountable for the analytics systems including the data warehouse and ETL, bringing ideas and rigor to solving problems around data cleanliness, consistency, and availability. As part of this you will be responsible for analytic data standards across the organization and work with engineering and product leadership to drive compliance
• You will be a translator, able to communicate to technology partners as well as understand business stakeholder needs. You will connect the business reasons to value and work directly with stakeholders, communicating complex results, and managing a portfolio of analytics projects.
• You will be hands-on with data to understand the quality, usability, and maintenance needs of the data users. You will run your own SQL, and are comfortable with customer analysis, business performance analysis, and A/B testing concepts. You will attain a strong grasp of the nature and complexity of all core datasets.

Minimum Qualifications:

• 5+ years experience in quantitative and descriptive analytics. Hands-on experience working with product analytics tools such as Amplitude, Mixpanel, Heap (GA or Adobe Analytics acceptable alternatives) and BI tools such as Looker or PowerBI.
• Bachelor’s Degree/equivalent in business, finance, statistics, engineering or related quantitative discipline.
• 2+ years experience leading the design and UAT of behavioral tracking plans for digital product innovation and track record for working with data engineers to build and maintain scalable data products and pipelines to support measurement of digital product and marketing tactics.
• Proven approach for building and establishing a can do team culture.
• Proven ability to define digital product KPIs and coaching others to construct insights that tell a story around how product and marketing initiatives are impacting the business.
• Fluency in leveraging a data first approach to establish credibility and influence working with cross-functional leadership.
• 3+ years experience leading teams and experience coaching and developing analysts at all levels.

Domicile / Relocation Information:

This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business need.

Application Criteria:

Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by July 27, 2023.

Additional InformationColorado, Nevada, Connecticut, New York, California, Rhode Island and Washington Residents Only - Compensation: Monthly Salary: $11,267.00 - $14,083.00. This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

• Acting as a change agent to advance curiosity and performance.
• Building and iterating on solutions that generate value;
• Removing barriers between data sets to create new avenues of insight;
• Exploring and harnessing data to define and solve true problems;

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Employee Benefits: medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, paid military leave, and additional paid time off; geographic pay ranges; 401k with Company match and incentive bonus potential; sales Incentive compensation for selling roles.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].