Salesforce Business Systems Analyst - Remote (U.s. Only)

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

U.S. Bank is seeking a motivated Salesforce System Administrator with Financial Service Cloud experience to contribute toward the success of our Salesforce initiatives.
Salesforce Administrator Certification (at a minimum) is necessary for this role along with experience with work management tools leveraged for documenting use cases.
Responsible for configuration, administration, security, and functional architecture of our Corporate CRM platform.
Participates in testing, training, and implementation of application changes.
Innovates as a Salesforce expert, providing guidance on workflows and efficiency improvements within Salesforce for our Sales and Product teams.
Advocate for our end users, ensuring proposed solutions are in their best interest.
This position requires strong communication skills to cultivate feedback from our end users to enhance the platform and improve user engagement.
Serves as consultant to internal business groups on process improvement projects designed to improve their business results.
Partners with the Product Managers and Business Stakeholders to identify, refine, and document detailed business needs.
Leads clients and technical staff to investigate, analyze, and resolve application problems related to system functions.
Often first point of contact for user support and problem solving.
Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work.
Works with technology and application development teams to design or select solutions that appropriately meet the business needs for large projects.
Reviews and validates test plan approaches for proper functionality coverage. May coordinate and execute test plans.
Prefer candidates with experience in Financial Services Industry specifically in either Business Banking, Corporate Banking, Corporate Payment Systems, or Corporate Trust
Ideal candidates would have Salesforce platform experience, preferably in a Systems Administration role
Successful applicants will exemplify the ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship that make U.S. Bank who we are today.
Basic Qualifications

• Bachelor's degree or equivalent work experience
• At least 6 years’ experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.

Preferred Skills/Experience
Working experience in:

• Experience working with Marketing products or Marketing Teams
• IT environments
• Ideal candidates would have Salesforce platform experience, preferably in a Systems Administration role
• Prefer candidates with experience in Financial Services Industry specifically in Business Banking, Corporate Banking, Corporate Payment Systems, or Corporate Trust
• IT project management

Extensive experience in:

• Business process modeling
• System development life cycle
• IT standards, procedures, policy
• Business assessment
• System testing

Subject matter expert in:

• This role is not eligible for H1B or STEM Visa Assistance or Transfer**
• Workflow analysis
• Requirement’s analysis

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Basic term and optional term life insurance
• Short-term and long-term disability
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• 401(k) and employer-funded retirement plan
• Adoption assistance
• Up to 11 paid holiday opportunities
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Pregnancy disability and parental leave
• Healthcare (medical, dental, vision)

EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $99,365.00 - $116,900.00 - $128,590.00
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.