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Sales Development Representative (Remote, Central, Usa)
Company | Grafana Labs |
Address | , Remote |
Employment type | |
Salary | $62,000 - $78,000 a year |
Expires | 2023-07-17 |
Posted at | 11 months ago |
As a Sales Development Representative, we'll provide you the tools and resources to be successful - but this isn't the run-of-the-mill SDR role. Our SDR team is the front line of our Go-to-Market organization. You will be a critical part of our Sales Development team, responsible for responding to a range of inbound requests from event registrations to trials and webinar sign-ups. You will understand the needs of our users, and hand off the relationship to an Account Executive when appropriate. You will partner with Sales to develop engagement plans for acquiring new accounts. Identify new client opportunities, listen to clients' needs, and discuss the impact of our technology with prospects and community members.
Responsibilities:
- Create and evolve customized email and social media strategies for outreach to prospects
- Solve problems for Grafana users by leveraging discovery, collaboration, and research skills
- Maintain a solid understanding of competitors, open source ecosystem, and industry trends
- Be comfortable making decisions and working as an autonomous member of a collaborative team
- Build rapport and long-term relationships with users and community members
- Using, email, phone and social media, you will manage the initial sales process, including responding to inbound leads/tickets, understanding the customer's needs, identifying key client decision-makers, cross-selling opportunities and when is the right time to involve an Account Executive
- Maintain speedy follow-up on inbound inquiries, responding to user requests within 2 business hours
Requirements:
- Quick learner, able to take initiative, excellent at problem solving
- Able to think strategically and tactically
- Located in the United States (CST Timezone)
- Demonstration of success in a non-sales goal-oriented environment
- Insatiable sense of curiosity, always questioning and digging deeper for answers
- Maintain a positive attitude in the face of criticism, rejection, or failure
- Proven history of following through with goals and commitments
- Would you be successful if you were part of our team?
- Will you love working here and be a positive influence on your fellow colleagues?
- Will you grow professionally and personally during your time here?
In the United States, the OTE compensation range for this role is $62,000 - $78,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
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