Retail Product Manager Jobs

Position Summary

Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Role And Responsibilities

The primary function of the Manager, Retail Product is to support the flawless execution of assigned retail product launches and projects. The Manager, Retail Product collaborates cross-functionally across SEA teams to ensure customer experience is held at the highest standard through all initiatives. The Manager, Retail Product will partner with the assigned Product and Marketing teams and Retail team members to drive successful product launches and initiatives that encompasses training, merchandising, field teams, sales, marketing and customer insights while maintaining company brand guidelines. The Manager, Retail Product will provide support to the Director GTM/Product Management in providing C-level updates and reporting on product and go to market strategies and plans in relation to assigned product launches and promotional periods.

• Develop project road map, assign key owners, lead project meetings, maintain project status, provide executive updates, establish key learnings and insights, follow up and drive through completion
• Holding cross-functional team members accountable to project deadlines and deliverables
• Ensures alignment between all product and retail stakeholders in product activity and updates
• Establish, deepen and sustain key relationships with cross functional teams including marketing, HQ team members, account teams, training, merchandising and customer insights
• Stays current with project management company operational processes
• Projects and initiatives could include: mobile device product launches, ecosystem projects, strategic customer experience initiatives, etc…
• Manage highly visible Retail programs, initiatives and product launches, while maintaining project timelines, budgets and company brand guidelines
• Contributes to finding newer, better or more efficient ways of going to market in a highly matrixed organization

Skills And Qualifications

• Must have demonstrable experience in developing presentations using a variety of PC applications, including word processing, spreadsheet, and PowerPoint.
• Bachelor's Degree with 6+ years’ experience preferably in business or project management; an MBA is preferred
• Project management experience required
• Experience in the telecommunications and/or wireless industry requiring management of account management, program management, business planning, project management, or equivalent work experience in planning or operations
• Ideally, understands how to navigate SEA organization and demonstrated an ability to drive for results

Necessary Skills And Attributes

• Influencing others through work ethic, delivering results
• History of managing ambiguity and complexity, working well under stress
• Exceptional oral presentation skills with proven ability to adapt approach based on audience; comfort presenting to a diverse audience from C-level executives to retail sales associates
• Highly Organized and effective time management skills
• Ability to listen well, think strategically and creatively to solve problems, gain alignment and gain action through influence
• Team player - The ability to work either independently or in a team environment to achieve personal and team project goals, including the completion of assignments within and exceeding established time frames.
• Analytical problem-solving and strategic thinking skills; quantitative analysis skills with ability to develop and deliver a compelling story with data to support position.

Physical/Mental Demands

Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers and project management deadlines. Machines, tools, equipment and work aids include PCs, printers, copiers, faxes, and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Role requires domestic and international travel 25%-30%. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.