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Geek Squad Agent (Retail Store)
Company | Best Buy |
Address | Farmers Branch, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-08-30 |
Posted at | 8 months ago |
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
- Clearly communicate and partner with fellow agents
- Help set up and repair technology devices for customers
- Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
- Monitor service queues and provide accurate status updates to customers
- Provide positive, timely service to customers during the check-in and checkout process
- Ability to prioritize and multi-task in a fast-paced environment
- Ability to work a flexible schedule, including holidays, nights and weekends
- Experience using and learning about consumer electronics
- Ability to work successfully as part of a team
- Support for your physical and mental well-being
- Generous employee discount
- Competitive pay
- Financial savings and retirement resources
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