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Bank Manager Jobs

Company

Comerica Bank
Address , Austin, 78746, Tx
Employment type FULL_TIME
Salary
Expires 2023-10-05
Posted at 9 months ago
Job Description
Bank Manager

What we can offer you:
  • $1000 Signing Bonus
  • Employee Assistance Program
  • Floating Cultural Holiday
  • Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees
  • Incentive program based on performance
  • Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
  • Tuition Assistance Program (Full Time)
  • Health, Dental, Vision, 401k match and Life Insurance
  • Financial Coaching and Benefit Guidance
  • Career Growth - promotional opportunities
  • Retirement Plan
  • Employee Stock Purchase Plan
The Bank Manager is responsible for the overall leadership, management, and success of a Retail Banking Center(s). This is accomplished by ensuring banker readiness of all Relationship Bankers, conducting, and leading growth, contributing to a successful customer centric experience, and proactively managing operational risk activities while striving for excellence in execution in each of the mentioned areas. The Bank Manager will also provide transformational leadership in all areas.
This position's work schedule involves occasional evenings/Saturdays and temporarily working at other assigned banking center locations based on staffing needs.

Position Responsibilities:
Leadership Activities:
  • Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers.
  • Deliver daily coaching and evaluations for effective execution.
  • Provide effective new consumer onboarding and engagement by routinely strengthening new and current customer relationships, introducing new and existing customers to Comerica's products and services, and addressing customer questions.
  • Participate in community involvement activities to increase bank outreach and foster new business client relationships at the banking center.
  • Responsible for the acquisition of consumer business through the effective use of leadership activities.
  • Identify opportunities to introduce customers to partners at appropriate moments.
  • Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities.
  • Encourage referrals from client relationships and COI's.
Talent Leadership:
  • Develop and manage a high-performing team. Directly manage the day-to-day Human Resources processes for employees, including selection, training, performance management, disciplinary actions, individual career development, recognition, and retention.
Operational Risk:
  • Accountable for the compliance with applicable federal, state, and local laws and regulations; and Comerica policies and procedures. Recommend corrections when necessary.
  • Manage the execution of opening/closing procedures.
  • Approve transactions within authorities.
  • Ensure completion of necessary compliance related training for the colleagues at their banking center(s).
  • Lead, coach, evaluate, and impact the overall management evaluation of operational and risk activities, and results within the Banking Center.
Customer Experience:
  • Resolve complex customer complaints.
  • Educate and fulfill customer requests, routine and complex.
  • Ensure all colleagues, demonstrate the knowledge and skills to execute on customer needs.
  • Impact the customer experience by leading, managing, and coaching colleagues using the defined customer experience guidelines.
  • Proactively seeks to learn about new products, services, technologies, and customer service tactics; teaches others.
  • Lead, manage and coach team to be able to assess customer and prospect needs and offer appropriate solutions.
Partnership Activities:
  • Proactively identify opportunities to introduce customers to partners.
  • Partner with defined Small Business Banker to grow business revenue and business customer experience.
  • Lead, coach, evaluate, and impact the overall management of colleague efforts involving Banking Center Collaboration, i.e., referrals and closed business and the activities that support partnerships.

Position Qualifications
  • 1 year of experience utilizing Microsoft Office Products, including Word, Excel, and PowerPoint
  • 3 years of experience in Consumer/Business sales development
  • 3 years of experience in management with staff development
  • Bachelor's Degree OR 4 years of relevant experience
Westlake-Bee Cave Rd
7:45 am - 5:15 pm Monday - Thursday; 7:45 a.m. - 6:15 Friday, 8:45 am - 12:30 pm every other Saturday