Regional Manager, West Jobs

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The Regional Manager, West is responsible for driving revenue, results and customer experience across a designated territory. The Regional Manager, West will hire, train, and develop effective teams, shape and execute operational standards, and work with cross-functional partners to develop business planning and the regional strategy. Ultimately, the Regional Manager, West is accountable for growing market shares across all product lines, driving brand awareness, and increasing profitability within their territory.

The Regional Manager, West will deliver excellent results and achieve goals month after month by developing effective store teams, ensuring operational standards are met on a consistent basis, and lead strategic business planning within their region. The Regional Manager, West communicates effectively, can translate strategic themes into concrete action plans, and provides consistent feedback to identify, prioritize, resource, and operationalize projects.

Position Type (See Workplace Approach Below): Remote

Responsibilities

Build Effective Teams

• Directly manage a team of people leaders across a designated region.
• Set clear team targets and individual goals; hold teams accountable for driving performance
• Source, recruit, hire, and on-board top talent
• Spend time in both Stores and HQ; and provide coaching, and in-the-moment feedback to store teams and retail stakeholders.
• Create a culture of employee engagement and recognition of high performers
• Lead, develop, coach and motivate high-performing teams
• Reinforce a culture of leadership and team excellence: training standards, succession planning, talent acquisition and employee retention

Drive Team Performance

• Drive increase margin within the Region
• Set clear targets and plans within your region; hold teams accountable by driving performance management with store leadership
• Develop and execute daily, monthly, quarterly and yearly strategies to hit targets and drive profitability
• Use reports and dashboards to make actionable business recommendations to store teams and retail stakeholders.
• Proactively mediate and resolve customer concerns or escalations that require additional leadership support

Reinforce Operational Standards

• Create a continuous improvement culture by actively collecting feedback, testing strategies, and improving customer flow in each location
• Partner with logistics to optimize delivery processes
• Help control expenses, including staffing, supplies, and services
• Maintain and reinforce Safety and Security standards by partnering with Loss Prevention and Security teams
• Develop and reinforce high operational standards by coaching through and reinforcing targets
• Keep retail stakeholders informed through a regular cadence of emails and calls
• Utilize reports and dashboards to provide feedback to stores on strategic direction, as well as execute process management changes

Strategic Business Planning

• Perform additional responsibilities as assigned by management to meet business needs
• Lead conversation to provide consistent feedback to internal teams regarding sales processes, capacity, throughput, and gaps in the business.
• Develop commercial awareness of market and partner with local communities to create opportunities for growth
• Build strong relationships with key retail stakeholders [Finance, Marketing, Visual Merchandising, Retail Operations, Talent, Recruiting, and Demand Planning.]

Qualifications And Attributes

• 75% Travel Requirement
• Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
• Ability to work evenings and some weekends
• Must be able to stand or sit for 8 hours or more
• Driven – effective at interpreting data, logic, and instincts to identify problems and execute solutions.
• Innovative – unfazed by change, hungry to learn, resourceful.
• Ability to travel frequently
• Bachelor’s Degree or equivalent required, with at least 8 years of experience leading large teams in a high-growth, service-focused industry with multi-site experience
• Trustworthy – Passionate dedication and ethical approach to management and operations
• Prior P&L experience required
• Excellent analytical, verbal and written communication, and sales skills
• Demonstrated ability to inspire, influence, and hold teams accountable to achieve a common goal
• Collaborative - Successful history of building relationships; evidence of being a well-respected, trusted partner, and someone others want to work with

US Workplace Approach

• Onsite: Role requires you to be onsite full-time.
• Hybrid: Role requires you to be located in Austin, Texas and is a mixture of onsite and remote.
• Remote: Role is full-time remote.

Approach may vary based on role.

YETI is proud to be an Equal Opportunity Employer.

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