Sales Manager - West Coast

About HiMama and Our Mission:

HiMama is improving learning outcomes for children aged zero to five. We are a social purpose business and certified B Corporation that connects families with the early childhood professionals who serve them. Our goal is to empower early childhood educators with affordable tools that enable them to improve developmental outcomes for the children they work with, while educating parents about the importance of their work. If you are excited about being part of a high-growth tech company focused on making a difference in a highly impactful industry, HiMama is the place for you!

We are looking for a Sales Manager to lead a team of talented Account Executives ! In this role, you’ll provide strategic leadership for the sale of HiMama to an assigned region. You’ll lead a regional sales team and be responsible for achieving overall regional sales goals and activities as well as responsible for collaborating closely with other sales managers and cross functional leaders. This role supports the sales team with the implementation of strategic plans and the development of effective strategies for key accounts. You’ll provide ongoing training, mentorship, and supervision to account executives, team leads, associate account executives and sales development representatives in support of their efforts to develop, support, and retain new and existing clients. You’ll act as a team player and coach and have direct involvement with larger prospects, customers, and state and territory initiatives. Our team is collaborative, creative, and passionate about our work. Every day brings new challenges, and we jump at the opportunity to solve them. So, if you’re looking for a place that values your unique perspective and empowers you to do great work, then HiMama is the place for you!

You’ll have an opportunity to make an impact every day.

The Sales Team

Sales at Himama is a high-energy, collaborative and ambitious team that is striving to drive accelerated growth of our business. We have a strong team mentality and a desire to work hard and win to support our customers.

What you’ll be doing:

• Ensuring the customer has an amazing HiMama experience!
• Working closely with your manager on strategies to increase pipeline in specific areas of focus
• Manage, analyze & present metrics related to team performance & KPIs
• Auditing team activity for process adherence and holding team members accountable
• Acting as the advocate for our customer base internally
• Providing them with coaching, support and direction, this will include regular 1:1s, pipeline reviews, and call coaching sessions
• Building training and development for new hires, and ongoing development of the team (playbooks, call rubrics, etc.)
• Ensuring that we have a fun team dynamic and building out a winning culture
• Leading our team of Associate Account Executives and SDRs who are responsible for uncovering net new business as well as selling to our SMB segment
• Devising plans and managing execution to meetings booked/ARR targets
• Working with product to ensure we are making decisions in the best interest of our users
• Finding ways to improve process and cut down on customer issues

What We're Looking For:

• A collaborative team player who values others’ talents, insights & input
• Personable & confident attitude along with excellent communication & presentation skills
• Ambition to work hard in order to make an impact in the world
• Ability to manage difficult situations and conversations
• Passionate about a career that is more than a “job”
• 2-4 years of experience in a transactional Sales role, preferably in the Ed Tech/Educational industry, or Curriculum Sales
• Strong interpersonal skills, with the ability to create & foster relationships with customers
• Growth minded, a continuous learner, perpetually excited to refine their skills & set bigger goals
• Excellent coach and mentor
• Organized and able to manage a large volume of tasks independently
• Active listening and problem solving skills
• Tenacious & resilient with the ability to push past hurdles to achieve targets
• Previous Team lead experience, or leading a team preferred

Don’t have all the requirements but convinced you’ll be able to make an impact? We’d love to hear from you! 

HiMama Perks!

• Flexible working arrangements, with the option to work from our vibrant downtown Toronto office or work remotely
• Opportunities for learning, mentorship and professional development
• Health benefits package includes medical, dental and vision
• Paid time off, including vacation, personal days, paid sick days, and paid volunteer days
• Ongoing team-wide and company-wide virtual social activities and success celebrations

Accessibility

HiMama is committed to inclusiveness, equity and accessibility. If you require accommodations at any step of the application or interview process, please indicate so under the "Accommodations Question" box on your application. Accommodations may include but are not limited to: alternative methods of communication, providing a detailed “what to expect”, or modified testing. Please note this list is not exhaustive and we are more than happy to discuss other accommodations as required. If you have questions about HiMama's accommodation process, connect with us at [email protected].

Commitment to Diversity

Diversity, Inclusion and Belonging are central to HiMama's core values. HiMama aims to ensure we provide a safe environment for everyone to thrive while bringing their authentic selves to work. Our mission is to promote an inclusive work space for all employees through Education, Discussion, and Celebration of our differences. Embracing these differences while coming together with a common purpose is what makes our team extra special. Our focus on inclusion and belonging is activated in the day-to-day culture at HiMama through our Diversity, Inclusion and Belonging (DIBS) committee, our bi-weekly DIBS discussions, DIBS Slack community, D&I training and education, volunteer days, donation matching, and more.