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Regional Manager Of Operations - Chicago
Company | The Fresh Market |
Address | Chicago, IL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-07-17 |
Posted at | 10 months ago |
What You'll Do
- Business Acumen – strong understanding of P&L and business reports and the ability to analyze data and turn it into meaningful action to drive results.
- Change Management – the ability to evolve and succeed in a fast-paced and competitive environment
- Strategy and Execution – Collaborate with cross-functional teams to enhance the guest experience and employee engagement within the store in order to increase profitability.
- Building and Maintaining Relationships – Work closely with other regions, stores, and the greater corporate organization to maintain a culture of collaboration and teamwork while focusing on overall business results.
- Leadership – Provide the vision, information, tools, and culture that enable our store operations teams to reach their full potential and deliver on their goals.
- Lead change within the region for all aspects of the business.
- Maintain staffing, training and development at the regional and store levels to ensure programs are being executed and monitored for success.
- Plan and implement zone and region level initiatives to increase sales while controlling operational costs.
- Ensure store operations adhere to legal and operational compliance requirements.
- Provide overall direction to improve store operations within an assigned region and meet operational objectives.
- Drive sales and meet all controllable expenses such as payroll, shrink, safety, supplies
- Ensure top talent is identified and selected across the region and assist with the on-boarding of new management employees and the development of leadership skills.
- Develop and execute actions that ensure an engaged employee base and culture focused on guest experience and sales
- Conduct regular store visits to ensure business standards are maintained, expectations are being achieved, coaching and developing are occurring, and action plans are developed in order to grow the business.
- Provide coaching and mentoring to store team at all levels ensuring optimal business and guest engagement results.
- Ability to apply sound business acumen and principles; including retail sales understanding and P&L responsibility.
- Preferred , a minimum of 5 years work experience in retail operations management, hospitality, or restaurant.
- At least some experience leading a multi-store organization including, but not limited to: recruiting, retention, supervision, employee development, and responsibility for sales, gross margins, labor and profit.
- Proven ability to select, develop, and retain top talent.
- Demonstrated excellent guest service skills and ability to communicate clearly and concisely, both verbally and written.
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