Account Manager - Chicago

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

As we continue our fast growth, we are looking to add to our Brand Partnerships team within the Business Development group. We are hiring an Account Manager in Chicago to join our Brand Partnerships team, who will support the organization in developing and growing brand relationships with our suite of campaigns and insights.

About The Job

• Provide weekly reports to CPG advertisers with key recommendations to improve campaign performance
• Collaborate with the Sales Team to build and maintain CPG advertiser relationships
• Educate, engage and encourage CPG advertisers to activate e-commerce campaigns on a world-class digital grocery platform
• Develop a deep understanding of Instacart’s evolving advertising products
• Participate in cadence calls and Quarterly Business Reviews with CPG advertisers to discuss campaign insights with an analytical, data-driven mindset
• Serve as the main point of contact for all post sale activities including campaign set up, optimization, reporting and performance to achieve CPG advertisers’ KPIs

About You

• Ability to work independently, manage multiple priorities and take initiative in a high paced environment
• High attention to detail, exceptional organizational skills and creative problem solver
• Undergraduate college degree required (BA/BS degree in business, commerce, digital marketing or related field is preferred)
• Familiarity with Microsoft Excel, Google Drive and Salesforce (Tableau and Periscope is a plus)
• Knowledge of paid search, CPG or e-commerce is preferred but not required
• Comfortable using data to tell a story in a client-facing role
• 1-3+ years of similar work experience

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is in office and the base pay range for a successful candidate is dependent on their work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Chicago, IL based candidates, the base pay ranges for a successful candidate are listed below.

Chicago, IL

$75,000—$83,000 USD

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.