Patient Care Coordinator / Scheduler Job – Tampa, Fl

Why You’ll Love This Job
The Patient Care Coordinator is expected to perform a variety of duties that include the coordination of scheduling services for Clients through Caregivers in a high paced environment. The Coordinator is responsible for working with Clients and Caregivers in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. Most of the job responsibility is performed by phone and computer.
Are you looking for a rewarding career you can make a difference in your community?
This is an opportunity to work for a locally owned company where our mission is to make a positive impact on our clients.
Etairos Health is a rapidly growing company that owns and manages multiple Home Health Agencies throughout Florida including
Utopia Home Care, Harmony Home Health, Comprehensive Home Care and Regal Home Services. We provide needed care and companionship to seniors in their homes.
Job Duties And Responsibilities

• Receives referrals from Private, Insurance and Contracting Agencies.
• Assignment of cases to RN Field Supervisor for initial assessment and case management.
• Maintains all necessary communication and documentation.
• Performs other duties as mutually agreed.
• Orientation of all employees to their cases.
• Maintains accurate client and employee information in the computer.
• Schedules caregivers to the appropriate patients.
• Maintains and update employee records in compliance with the State Department of Health and accrediting body standards.
• Reports all client incidents / accidents to the nursing supervisor for follow up.
• Be available to be on call in case of emergencies or unavailability of on-call coordinator.
• Handles problems that may arise concerning clients, families, field staff, contracting agencies and any other persons or organizations with whom the coordinator interacts.
• Maintains compliance with all agency policies and procedures.
• Provides appropriate field staff for all cases.

Qualifications
Position Requirements

• Must be open to work evenings and week-ends on a rotating basis
• Ability to multi-task and handle a high call volume in a fast paced environment
• Bi-Lingual (Spanish) required
• Previous scheduling Home Health and/or Call Center experience preferred
• Good organizational and communication skills

Functional Abilities

• Able to sit for long periods of time.
• Ability to effectively deal with stress.
• Carry out a wide variety of tasks with frequent interaction with many people.
• Visual / hearing ability sufficient to comprehend written / verbal communication.
• Ability to perform repetitive tasks.
• Ability to verbalize so that the average person can comprehend.
• Computer and data entry skills.

We Are Investing In You

• PayActiv- earned wages access
• Annual Raise Opportunities
• 401K
• Unlimited TMO cellular plan for only $30/month
• Bi-weekly Pay and Direct Deposit
• Competitive Pay
• Hourly Incentives
• Holiday Pay
• Paid Time Off
• Health, Vision, Dental, Life Insurance, Short Term Disability, and FSA Benefits

Type: Full Time (Hourly)
Job ID: 109069