Patient Care Coordinator Jobs

InnovaCare Partners, LLC
We Are InnovaCare!
InnovaCare Health is a dynamic physician lead healthcare provider pioneering change in value-based healthcare. We operate 40+ clinics with 1,100+ employees who share the mission, vision, and values that drive success in each of the communities we touch. Our goal isn’t just healthcare; it’s about promoting work-life balance and supporting the personal and professional goals of each employee to help them lead their best lives.
We are an organization strengthened by our diversity and inclusion. We strive to make an impact in the community through public health education, outreach, and our philanthropic endeavors that span beyond the doors of our facilities.
As we continue to grow, we want employees, like you, who value improving the lives of those they care for each day. #WeAreInnovaCare
Our practices offer: Women’s Health, Wellness, X-Ray/Ultrasound, Dental, Chiropractic, Urgent Care, Managed Care, and Workers Comp services
Bellingar & Associates is a family practice in North Seminole, Florida, that is looking for talented and compassionate individuals to join our team. We offer a wide range of services, including annual wellness exams, immunizations, minor injuries and illnesses, chronic disease management, women's health, men's health, pediatric care, and more.
We are committed to providing our patients with the highest quality care, and we believe that our team members are essential to achieving this goal. We are looking for individuals who are passionate about healthcare, who are dedicated to providing excellent patient care, and who are willing to go the extra mile.
If you are interested in joining our team, we encourage you to apply. We look forward to hearing from you!
Job Summary
The Patient Care Coordinator is the first impression when patients and guests arrive at InnovaCare Health facilities. They also assist patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis.
Essential Job Functions

• Welcomes patients and visitors upon arrival to the clinic. Manages waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays.
• Manages the providers schedule daily.
• Assists patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance); and PCP change if necessary.
• Collects patient’s financial payment responsibility (ex. co-payments, co-insurance, deductibles or issues receipts).
• Processes requests for medical records release and maintains appropriate logs, etc.
• May manage cashier box or similar location, balances daily deposits, and prepares bank deposits according to company policies.
• Ensures all correspondence is scanned and/or filed in timely manner.
• Manages the front desk workflow and communicates with the MA’s.
• Processes walk-in patients and visitors such as greets, promptly and professionally answers phone calls, and if applicable, schedules appointments per guidelines.
• Maintains accurate registration by obtaining, recording, and updating personal and financial information.
• Performs all other related duties as assigned.
• Manages medical records (maintains, files/scans, prepares for schedule).
• Answers phones and schedules appointments. May also assist the case manager with scheduling hospital follow-up.
• Assists patient with intake processes including scanning required documents.

Minimum Required Education, Experience & Skills

• Expert in computer literacy in electronic health record.
• Knowledge of medical terminology.
• Ability to react calmly and effectively in emergency situations required.
• Knowledge of ICD-10 and CPT coding.
• Basic mathematical skills.
• Effective written and oral communication skills.
• High school diploma or GED equivalent.
• Organized and ability to manage competing priorities.
• Able to follow through with delegated tasks.
• Teamwork orientation.
• Safe work practices in a clinic setting.
• Strong customer service focus.

Preferred Education, Experience & Skills

• At least 2-3 years in a medical related customer service role.
• Bilingual in English/Spanish preferred but not required.

Physical & Mental Requirements: (check all that apply)

• Required immunizations and vaccinations.
• Ability to push or pull heavy objects using up to 100 pounds of force.
• Ability to properly drive and operate a vehicle.
• Occasionally requires exposure to communicable diseases or bodily fluids.
• Ability to stand or sit for extended periods of time.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Occasional travel for clinic activities may be required (ex. InnovaCare meetings or train ing).
• Ability to use logical reasoning for simple and complex problem solving.
• Ability to use fine motor skills to operate equipment and/or machinery.
• Ability to lift to 50 pounds.