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Online Business Manager (Obm)
Company | bossbabe |
Address | Austin, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-09-21 |
Posted at | 8 months ago |
We are bossbabe, a recognized global leader in helping ambitious women entrepreneurs grow their brands and live a freedom-based lifestyle. With a highly successful digital presence of more than 3.5 million followers/subscribers, a prominent podcast, email newsletter and a thriving membership platform, we are thrilled to bring on our next key ingredient on our team: An Online Business Manager.
- Implement process improvements to enhance efficiency and effectiveness.
- Track and manage revenue projections, expenses, profit & loss for the business.
- Supervise small, remote team, providing guidance and support in a management and mentorship capacity.
- Spearhead projects, such as product launches, affiliate and marketing initiatives, coordinating the team of experts and individual contributors.
- Oversee and manage all aspects of business operations from specific project execution management to overarching backend operational support.
- Ensure tech stack and systems are set up to integrate, capture leads, collect data & analytics and deliver digital products seamlessly.
- Free up the CEO by making day-to-day decisions for the team.
- Lead online product delivery for bossbabe, orchestrating team members to deliver the best possible product in market with the highest caliber of customer experience.
- Ensure quarterly updates of the Playbook and that our SOPs are up to date across departments.
- Strategize and implement company organizational policies.
- Create company documents and procedures that enhance communication, and maximize efficiency across the company.
- Oversee the upkeep of virtual office spaces.
- Act as executive project manager, ensuring all active projects and work streams for the business at any point in time are on-track and running efficiently.
- Run point on launches and big initiatives, orchestrating the team and delegating tasks effectively.
- Plan for resource/support needs when needed to deliver on a project outcome.
- Set up reporting frameworks for incoming lead volume and conversions.
- Ensure affiliates (if applicable) are set up to succeed.
- Roll up your sleeves and help in setting up launch tech, automations and funnel flows.
- Ensure the team is clear on priorities and tasks to ensure a smooth launch.
- Manage business software and tech stack, ensuring we are optimized for our needs but cost efficient in how we invest.
- Run quarterly software audits - ensure we are on the right plans and perform monthly reconciliation on charges.
- Support in the management of contractors, vendors, and/or interns including time-tracking, invoicing and confidentiality.
- Ensure company online accounts are secure and up to date with password sharing softwares, organized for FTE and Contractor access.
- Monitor invoices, money handling procedures, accounting and bank processes.
- Control company costs, and introducing tactical initiatives to address failed payments, disputes and other losses.
- Manage employee expenses, approving and ensuring they are paid on time.
- Ensure we are getting paid properly on partnership agreements.
- Ensure contractor & vendor invoices are correct and paid on time.
- Track all affiliate partnerships & activity in an organized manner.
- Ensure the collection of all partnership and affiliate monies.
- Work as a liaison with affiliate partners to ensure a seamless experience for both parties and that all legal and documentation needs are handled appropriately.
- Take action to defend plagiarism of products and use of our trademarks.
- Review any partnership, guest expert and affiliate program agreements, working with the bossbabe attorney when necessary.
- Ensure regulatory and legal compliance of the company during giveaways and physical events.
- Manage onboarding and offboarding process for team members.
- Evaluate and hire contractors and other support roles, ensuring all documentation is compliant legally and onboarding is smooth for both parties.
- Ensure all team members have efficient rhythms set that lend to the operational efficiency of the business at large and manage capacity appropriately on an individual basis.
- Mentor and manage the team as individuals, fostering engagement, growth and retention.
- Problem-solve and unblock the team in the day-to-day as needed.
- Manage team performance with feedback loops, formal performance reviews and performance improvement plans when needed.
- Supervise contractors, ensuring high performance and scope adherence.
- Supervise team in the day-to-day of the business, ensuring everyone is focused on the most important priorities.
- Demonstrated experience (5+ years) working in an operations capacity with a 7+ figure online business.
- Excellent project management skills, with the ability to prioritize tasks and meet deadlines.
- A strong communicator - this is a highly collaborative role where you will both be managing team priorities as well as sharing results & KPIs.
- Emotional intelligence and savvy with how to work with different people and personalities to maximize results while maintaining a healthy team environment.
- Familiarity with our tech stack including Asana, Google, Slack, Active Campaign, ClickFunnels, Webinarjam, Kajabi, Circle.
- An extremely resourceful and driven individual who always finds a way to get the desired outcome.
- Strong leadership skills with the ability to supervise and motivate a team.
- Experience in process improvement initiatives to drive operational excellence.
- A highly organized and deadline-driven individual; someone who can ensure execution requirements are met in a fast-moving environment.
- A fully remote environment where you may be location independent.
- Health, Dental, Vision, 401K (US applicants).
- Space to really bring your ideas to the table where you will be heard and valued as a key member of the team.
- A supportive, fun and collaborative workplace where the people truly care about one another and helping each other succeed.
- A mission that truly helps people; you will see the gratitude from our members, making the work you put in even more rewarding.
- (@bossbabe.inc)
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