National Accounts Director (Resort Sales - Mid-Atlantic Territory)

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

JOB SUMMARY: Responsible for developing and effectively soliciting new sales prospects and former clients for the purpose of selling guest rooms, group facilities and catering services in accordance with the “Universal Orlando” and “Loews Hotels” business objectives for profitability, sales volume and penetration of targeted market segments.

Mid-Atlantic Territory/Orlando based

MAJOR RESPONSIBILITIES:

• Maintains current familiarity with all components of the UO facilities, competitive strengths/weaknesses as relates to services offered and pricing to ensure sales prospects receive accurate information.
• Promotes UO services to prospective customers by conducting site tours of the hotel guest rooms and function space.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Prepares and customizes sales proposals and service contracts to reflect the requirements for prospective clients, negotiates rates and prices within established guidelines
• Performs other duties as assigned.
• Develops, solicits and negotiates group bookings through direct sales calls, trade shows, lead follow up mail and telemarketing to achieve objectives for sales volume and associated revenues. Sets individual goals and develops strategies (within the intent of the overall sales and marketing plan). Seeks out sources of new business, participates in associations, committees and community events to develop effective contracts. Follows up on sales leads received and inputs booking information in the Delphi Reservation System.
• Keeps abreast of local hospitality marketing to be informed of marketing opportunities and/or business trends that could effect future sales; will be used to formulate sales strategies and future planning efforts.
• Attends staff meetings to discuss progress toward achieving business goals, examine emerging business trends, identify sales opportunities and receive information on upcoming marketing opportunities to correspond with sales efforts.

EDUCATION: Bachelor’s degree from a four-year college or university in Business or Hospitality required.

EXPERIENCE: 5-7 Years in previous management Sales experience with ability to close business; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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