Manager Of Sales Operations Trade Sales

We are seeking a full time Business Development Manager (Travel Trade) to join our Fla team.

Essential Job Functions:

• Create and deliver enjoyable and immersive experiences.

• Develop and implement an account strategy within a specific geographic territory in Florida.

• Achieve and exceed established sales goals, with a focus on travel trade experience (e.g., travel agencies).

• Foster and maintain strong, long-term relationships that align with company objectives and consistently grow.

• Employ a proactive sales approach, actively listening to customers and providing tailored solutions.

• Effectively turn agency issues into business opportunities through a win-win service recovery approach.

• Lead or participate in trade shows, seminars, shipboard luncheons, and industry events as required.

• Negotiate group quotes and contracts to meet revenue targets.

• Plan and oversee marketing initiatives and sales plans in collaboration with partners, while reporting results to management.

• Ensure the implementation of travel advisory training, sales strategies, and business plans.

• Maintain an accurate and detailed agency database using a CRM system.

• Conduct a minimum of 20 in-person sales calls per week and no fewer than 5 remote sales calls per day.

Education Requirements, Knowledge, Skills & Abilities:

Education Requirements:

• Bachelor's degree preferred.

• 5+ years of relationship-sales experience, demonstrating a track record of revenue growth.

• Experience in the cruise and/or travel industry, or travel agency background is required.

Knowledge:

• Possess extensive knowledge and established contacts at key travel agencies and tour operators within the assigned territory.

• Strong understanding of products offered by Cruise Lines from a Travel agency perspective BDM.

• Familiarity with established sales methodologies.

• Proficient in Microsoft Office products (Word, Excel, PowerPoint, and Outlook).

• Experience using web-based presentation tools such as Zoom, WebEx, and GoToWebinar.

Skills:

• Strong organizational and communication skills, including public speaking abilities.

• Ability to manage multiple tasks concurrently in a fast-paced environment.

• Proficient in planning, budgeting, business management, and analytical/forecasting skills.

• Capable of engaging customers in thoughtful discussions about business plans.

Abilities:

• Excellent presentation skills to captivate audiences and generate interest in the product.

• Willingness to travel frequently.

• Self-motivated, collaborative team player who can also work independently.

• Proficient in planning, budgeting, forecasting, and business management skills.

[email protected]

[email protected]